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All reviews bar stools executive suite great hotel pool area breakfast buffet is ice machine historic downtown first floor free weights min walk mexican dishes comfortable stay business meeting taxi saddle gym mexico
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Reviewed 1 November 2017 via mobile

Happen to get here from Queretaro Airport, it took almost 45 min by car.
Easy staying.Great breakfast buffet. No noise, room is clean and relaxing, service is overall good.
It's worth a stay in a busy week.

Stayed: November 2017, travelled on business
Thank poorfellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

Hotel has 2 buildings; old building around pool has quite large rooms, new "business" building has small rooms; we suggest old building.
Restaurant is not that good and kite expensive for what you get.
Service is average
Although, considering price and location, the choice is pretty good

Room Tip: Rooms around pool are better
  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank AVegaBloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 22 November 2017

Hello armando v,

Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our location convenient and apologize for the level of service you received from our restaurant. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

I have to say straight off this is one of my favorite Holiday Inn properties out of all I have stayed. The service is impeccable, the rooms are comfortable and quiet and the breakfast and saddle bar are wonderful. Yes, there is a bar that has saddles instead of bar stools! The bartender there is great. Housekeeping is great and the front desk friendly and efficient. It is not the most modern or updated, but it is clean and comfortable and during our visit they were making some upgrades.

Stayed: September 2017, travelled as a couple
1  Thank Hibida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Qro C, Front Office Manager at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 16 September 2017

Dear Hibida:

We are so glad to kno wthat you enjoy our Hotel services, facilities and staff.

We are working heart to provide you better and quality services.

Hope to see youback in a near future!

Cordially,

Micaela Peñaloza
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

Stayed for 5 days , hotel is historical and close enough to city centre . ( 10 minutes drive ). Gym is small and not equipped with free weights , Room I stayed and friend of mines room both were smelling very bad. I can give Just about 3 stars.

Stayed: August 2017, travelled on business
Thank Yuksel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Qro C, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 10 August 2017

Dear Yukel:
First of all we apprecite you feedback and apologice for the inconveniences during your stay.

We are working hard to provide better and quality service.

We looking forward to see you back in a near future.

Cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017 via mobile

An old style hotel in Queretaro, this hotel has an impressive foyer, bar area and restaurant. There is a shuttle that will pick you up from the airport but book ahead.

The shuttle will also take you to the business centres in Queretaro in the morning.

It's geared towards the business traveller, there is not much to do close by for tourists. If you want to stay close to the sites, pick a boutique hotel that is actually in the historical tourist district.

It's a huge complex with three buildings, close to a freeway. Overall the room was quiet, clean and bed was comfortable and surprisingly

They have a huge breakfast buffet, with all kinds of local and typical breakfast to choose from.

It's not really in the central district, the historical downtown is about a 10 minute drive away. I think the walk is about 30 minutes.

Be careful with taxis, have the hotel call one for you. I don't think I would walk in this area.

Stayed: July 2017, travelled on business
Thank TheDude1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Qro C, Front Office Manager at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 27 July 2017

Dear Guest:

We are so glad to know that you enjoy our Hotel service, facilities, and kindness of staff. 39 years of this great Hotel that is providing great and memorables stay to every guest I can say that is so proud of us to be part of this Hotel and Staff.

Once again thank you so much for your visit and feedback.

We are looking forward to see you back in a near future.

Cordially,
Guest Service Manager

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