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“Paradise in the Desert.”
Review of Namib Desert Lodge

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Namib Desert Lodge
Certificate of Excellence
Reviewed 17 August 2017

I am Namibian and recently decided to be a domestic tourist as many people fly in from across the world to visit my country. This lodge was my first trip and it surpassed all expectations.

The drive to the lodge is scenic but it is nothing compared to spotting the lodge and stunning mountains right behind the lodge. From the moment of arrival the staff were helpful and friendly. The rooms are simple yet stunning but make sure to book a room close to reception as the walk to room 54 was too long for me!

The dinner and breakfast menu options are wonderfully delicious but the lunch options could do with some improvement. My favourite activity was relaxing pool side, watching butterflies flutter about and listening to the birds in the trees.

I truly felt like I was in a desert paradise. The only thing missing is a spa.

Room Tip: There is only wifi at reception so it is great for reconnecting with yourself, a spouse, family or f...
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Miss_Y_Namibia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Namib Desert Lodge, responded to this reviewResponded 22 August 2017

We would like to take this opportunity to thank you for this feedback, we have surely taken note of the concerns you have mentioned and we are hoping to make necessary enhancements were possible.
Your experience has been shared with the housekeeping staff and lodge management and they are wishing you great times with your adventure plans. Best wishes, Koney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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36 - 40 of 610 reviews

Reviewed 13 August 2017

Namib Desert Lodge is a big lodge, nice atmosphere, friendly staff, but too expensive compared to what you get.
The food was ok, but nothing special.
The rooms for 3 people is fairly small and not much space for storage.
Nice gesture, that the guests get a welcome drink and a cold towel when arring at the lodge.
One has to be careful though when going on the sundowner / walking mountain tour, as a bit confusing and people get lost at night.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Namib Desert Lodge, responded to this reviewResponded 22 August 2017

Thank you so much for sharing your feedback on this platform and for making us aware of the few issues that you have encountered, the housekeeping staff and property management reviewed your story and they are ensuring to work hard towards improving the standard of service delivery.

We are really hoping to meet your expectations when you visit the property again. All the best and kind regards, Koney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

This is a good Lodge to stay with kids. However it is far from Sesriem ( Park entrance). It takes 1 hour until Sesriem and 2 hours until Sosusvlei.
Breakfast and dinner buffet in a reasonable level. We stayed in a family room which is really big but bathroom looks very old.

Stayed: July 2017, travelled with family
1  Thank Vera P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Namib Desert Lodge, responded to this reviewResponded 22 August 2017

Dear valued guests,

We would like to take this opportunity to say many thanks for taking your time to write this review, we appreciate your feedback and we will ensure best efforts to enhance service delivery and hopefully your next Namibian adventure will be a great success.

I am wishing you great days ahead! Greetings to your family. Kind regards, Koney

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Reviewed 17 July 2017

Plusses:
Nice houses, good beds, beautiful location, friendly staff
Minuses
Quite far from Sossusvlei, Not so great food, Accommodation pretty basic for the price.

An important point for us is that if you want small scale, personal and intimate this is not the right place. The Lodge has many houses and caters for several tourbusses full of tourists. This means you do feel a bit like a number.

Also, I feel that for an upscale location they could offer more activities.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sjoerdl977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Namib Desert Lodge, responded to this reviewResponded 3 August 2017

Thank you very much for sharing your experience with us. We appreciate your kind words and we have taken note of your concerns and suggestions for further consideration.

We would like to wish you great times during your adventures and we hope your next visit to the property will be a remarkable success.

Yours in hospitality, Koney

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Reviewed 17 July 2017

The hotel is the only one situated inside the park - which allows for earlier driving out to the dunes and staying later - as one does not have to travel when the gate opens and be out before the gate closes. However, the lodge is very expensive. Service is very slow - and the parking arrangement is ridiculous. I can understand why it was imagined - but it does not serve the purpose. The hotel is also in need of a bit of TLC (maintenance).

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Marliese B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Namib Desert Lodge, responded to this reviewResponded 3 August 2017

We would like to take this opportunity to thank you once more for making our property a destination of choice and for sharing your experience on this platform.

We are glad that you have made us aware of the difficulties that you have encountered; it is because of your story that we would be able to enhance our standards of service delivery.

Should you plan to visit again we are hoping to make your stay a lovely experience. Kind regards, Koney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Namib Desert Lodge

Address: Nelson Mandela Ave 42 | PO Box 80205, Namib-Naukluft Park, Namibia
Region: Namibia > Khomas Region > Namib-Naukluft Park
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 29 Speciality Lodging in Namib-Naukluft Park
Price Range: AU$271 - AU$294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Namib Desert Lodge 3*
Number of rooms: 65
Official Description (provided by the hotel):
The main building and the chalets of Namib Desert Lodge are spread out along the foot of the fossilised dunes of the ancient Namib. A comfortable sojourn is guaranteed by 65 en suite rooms with air conditioning. A restaurant and bar, an inviting terrace with views of the fossilised dunes and two swimming pools beckon you to linger and relax. Oryx antelope and springbok make frequent appearances at our illuminated watering place. ... more   less 
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Also Known As:
Namib Desert Hotel Namib-Naukluft Park
Namib Desert Lodge Namibia/Namib-Naukluft Park

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