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Hyatt Regency Long Island
Ranked #1 of 4 Hotels in Hauppauge
Reviewed 18 September 2017

Stayed in early September for a family wedding. Travelled from out of town and had to check in early the staff could not have been nicer and more accommodating. Room was very clean and comfortable the cleaning staff was great as was the catering staff at the wedding.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 - 87 of 906 reviews

Reviewed 18 September 2017

It’s a tired and worn hotel, well pass it’s prime. When we arrived no help with bags or even a baggage cart. The room air conditioner barely adequate, the WiFi weak and spotty and the coffee machine served hot brown water. The total experience was terrible

  • Stayed: September 2017, travelled with family
    • Value
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Review collected in partnership with Hyatt Hotels
1  Thank peggyo586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Front Office Manager at Hyatt Regency Long Island, responded to this reviewResponded 20 September 2017

Thank you for your feedback. I'm sorry to hear that you were disappointed during your recent stay. We have shared your comments with the appropriate department in order to improve our service for our future guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

The rooms are nice and comfy. The service and the food was pretty good also. We stayed the weekend for a wedding and it all worked out so well. We had the after party in the hotel lounge/bar and they tried their best to be accommodating. My only complaint is that it is in the middle of nowhere, not much close by.

Stayed: September 2017, travelled with family
Thank MarlynCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Off the top - as a diamond/globalist member I do stay at a lot of hyatts as well as other hotels.
The hotel itself is well appointed, the grounds are great. Parking is plentiful and is well situated.
The staff and the restaurant are a bit off. There was no warm greeting at check in. I had a room with a view of the AC units on a low floor. The breakfast was a cooked to order meal, but was really bad. Room service was similarly off. I think the amenities are nice, but the soft touches are missing - starting with the checkin staff, and their lack of welcome or cordiality.

  • Stayed: September 2017, travelled as a couple
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Thank Freq_Traveler_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen M, Front Office Manager at Hyatt Regency Long Island, responded to this reviewResponded 18 September 2017

Thank you for being a loyal Hyatt member. I'm sorry to hear that you were disappointed during your recent stay with us. Please accept our sincere apology for the inconvenience that you've experienced. We do hope that you give us the opportunity to provide a more memorable stay the next time your travels bring you back to long Island.

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Reviewed 16 September 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank SummerLI2015
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hyatt Regency Long Island

Address: 1717 Motor Pkwy, Hauppauge, NY 11788-5217
Region: United States > New York > Long Island > Hauppauge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Hauppauge
Price Range: $204 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Long Island 3.5*
Number of rooms: 357
Official Description (provided by the hotel):
Discover the secret to blending relaxation with endless attractions – discover Hyatt Regency Long Island. Stylishly casual, elegantly inviting, this Long Island New York hotel is a resort-like retreat in the heart of the action. No other Long Island hotel offers so much in such a convenient spot. From our secluded setting just off the LIE, you can tour area wineries, kick back on Jones Beach or Fire Island, gaze at incredible homes in the Hamptons or spend the day in NYC. Within our grounds, you'll find 160 acres filled with championship golf, pools, gorgeous views, irresistible dining, extensive event venues, and luxurious guestrooms with pampering amenities. Uncover this hidden escape at the most unique of hotels in Long Island, New York. ... more   less 
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Also Known As:
Hyatt Regency Long Island Hotel Hauppauge
Hyatt Regency Hotel Hauppauge
Hyatt Long Island
Hyatt Windwatch

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