I have been going to 5 guys since we moved to this area 9 years ago. Always loved the food. Good and fresh and the service great. In the past month I ordered my food ahead of time twice and when I arrived I paid and waited and waited. Finally I asked where my food was. I actually saw a sandwich and asked if it were mine.it was. It happened again today. After it happened the last time I swore I would not go back. I really like 5 guys and thought I would give it another try. Well, no more. I do like 5 guys but will travel twice as far to go to the one by Stuyvesant plaza. Better service
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