I come to this DD every day. This store has its systems in place so that I get a consistently great guest experience each time. The food and service are excellent.
Wendy is the store manager Monday-Saturday and she knows all of the customers by name and what they are drinking. This allows her to multitask and often have the customer's drink order waiting for them by the time we reach to counter.
This store is a very popular location for people on their way to work, so speed is an important factor to its customers. Wendy and her team handle the large number of customers with a minimum of waiting time.
On Sundays, Jon and the team continue the same great and consistent service that I get from Monday through Saturday with Wendy in charge.
The owner of this franchise should be very happy with the performance of his team. This restaurant is well organized and it shows.
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