I had high hopes for this hotel given the photos I saw online. The front desk staff was very nice but was more concerned with talking to each other than helping guests. I read a lot of reviews that said the breakfast was very good but I was not impressed. I ate it once and went out for breakfast the remainder of my stay. The noise level was terrible. My room was all the way to the back of the hotel and I was still kept awake by noisy people in the surrounding rooms. The worst culprit for the noise was housekeeping vacuuming the hallway outside my room at 10 pm and banging the vacuum into walls and doors. The website made it seem like it was just outside of Albany but it took me close to 30 minutes to commute to Albany each day. The worst part was the cleanliness. There was a gum wrapper in the sheets of the bed and a very scary stain on the bed skirt that made me sick to my stomach. I work in a hotel and there are a lot of things they could do better. Overall not impressed.
- Official Description (provided by the hotel):
- A rich, traditional decor in shown throughout the grand two story lobby, airy breakfast mezzanine and elegant ballroom space, to set this hotel apart. Award winning hospitality service. Free WiFi and Free Breakfast for all guests. Daily shuttles to area restaurants. Located just east of Albany, New York's Capital. ... more less
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- Also Known As:
- Comfort Inn And Suites - East Greenbush Hotel Castleton On Hudson
- Comfort Inn East Greenbush
- East Greenbush Comfort Inn