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Hotel Encanto de Las Cruces
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Reviews (1,210)
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All reviewsgarduno's restauranthighly recommend hotelnew mexicopool areaon site restaurantroom servicebeautiful hotelspanish stylechain hotelsfront desk staffrooms are largestaff was friendlycoltonjonlobbyazullas
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924 - 929 of 1,210 reviews
Reviewed 11 March 2012

This hotel is great to stay at was attending a concert at PanAm and stayed the night, then enjoyed a nice Breakfast in hotel restaurant and even enjoyed nice cup of coffee in my room. May Stay at this hotel was very memorable make it a hotel you stay at when your in the area. The location is great across from Mall near some nice restaurants all in walking distance. Enjoy I sure did!

  • Stayed: February 2012
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Thank Boopadelic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

We stayed here in Sept of '09 as part of our trip around New Mexico. We only stayed for one night and we got a good price for a good basic room. The most unique part was the 'cruces' decor in the reception area.

The room was basic with comfy bed and pillows. Reminded me of Hilton quality room. Nice toiletries and good bathroom.

The restaurant on site made a very good huevos rancheros. The hotel itself is in Las Cruces which seemed to be more geared towards the business traveler more than anything else, at least that was my impression.

  • Stayed: September 2011
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Thank Beenaround73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this reviewResponded 11 March 2012

Dear Beenaround73,
Thank you for choosing to return to Hotel Encanto and also for the positive comments that you shared. Heritage Hotels and Resorts strive to offer each guest a cultural experience that would be memoriable. We hope that all of our guest are able appreciate the Spanish Colonal Decor the moment they enter our front doors and top it off with dedicated employees that offer the best customer service. I will also say thank you for the review that you posted for our sister property in Santa Fe. We look forward to your next visit thru New Mexico.

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Reviewed 4 March 2012

Used this as a stopover hotel on route to Tucson-found a good deal online compared to the cookie cutter hotels in the area. This hotel had nice ambiance. The room was not your typical hotel decor. Room was spacious and clean. too cool out to swim but outdoor hot tub was warm. We did not dine in the restaurant or use the lounge. The staff was very friendly and accomodating. We had spent the past 6 nights in your typical highway hotels so this was a very nice change of pace. We would stay here again when visiting Las Cruces.

  • Stayed: February 2012, travelled as a couple
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Thank tpshooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this reviewResponded 11 March 2012

Dear Twozies,
Thank you for taking the time to post a review on your recent stay at Hotel Encanto. We appreciate all the positive feedback. We strive to give our guest a cultural experience compare to the average chain hotel. It's terrific that you mentions our decor and able to enjoy it. Hopefully on next trip to Las Cruces you will have time to enjoy Cafe Espana, Azul and all that Hotel Encanto and Las Cruces have to offer. I notice that you are a Senior Contributor and many travelers have found your reviews to be helpful, this is another reason why I have to say Gracias once again.

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Reviewed 3 March 2012

Great service and great food. I recommend. Staff was friendly and acourtious.

  • Stayed: February 2012
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Thank Shesinacoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this reviewResponded 11 March 2012

Thank you for your positive review. We hope that you had great customer service and above all a cultural experience above any hotel that you have been a guest at. We look forward to your next visit.

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Reviewed 21 February 2012

We were very pleased with our 3 night stay! The room was beautiful with a view of the pool, the sunset and Las Cruces. All of the employees were very courteous, friendly, prompt and delightful! We would definitely stay there again. The hotel was centrally located to sights we visited.

  • Stayed: February 2012, travelled as a couple
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Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel705, Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this reviewResponded 24 February 2012

Thank you for taking the time to post your experience that you had while staying with us. We strive to offer great customer service and a cultural experience that all of our guests will value. I absolutely agree on our pool side view, being able to witness the awesome sunset of the southwest is very memorable. We appreciate your business and look forward to your next visit.

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