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All reviewspool villapotato headw hotelour honeymoonbutler servicedeluxe villaseminyak areabreakfast and afternoon teafour poster bedpersonal butlerwelcome drinkbeach clubperfect temperaturemain poolairport transferlarge poollounge area
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Reviewed 22 May 2017

I would just like to thank all the staff at Kayana from the cleaner to the butler and reastruant staff front desk and our driver the management should be proud of such a great team and fantastic villa complex.

The villas are fantastic spacious clean and pool was great also your own little paradise rolled up in a really central location.

I recommend the in villa BQ it was so worth the money we had 4 staff looking after us and the food was amazing.

Breakfast was amazing everyday and I couldn't believe I was asked everyday if it was ok for the Butler to make up the room so it was done before we returned from breakfast.

We look forward to coming back hopefully next year but until then once again thank you for fantastic relaxing holiday mr Steve and mrs donna villa 805

Room Tip: I would request the low number rooms and preferably not on the W hotel side because of rd noise.
  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank sfmstevesmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Kayana S, Manager at The Kayana Bali, responded to this reviewResponded 28 June 2017

Dear Steve and Dona,

It is such as a lovely review , thank you so much for taking your time to write all of the compliments about the kayana's services and facilities. I am very happy to hear that all went well as your expectation from the moment you steped in The kayana.
Please allow me to share to our respectful FB team your compliment related to our in villa BBQ theme .

We are very much Looking forward to assist you further on your next Holiday plan in The Kayana near future. do not hesitate to contact us directly for your special arrangement.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Spent five nights there in May 2017. Great find and worked perfectly. Location is ideal, in the heart of Seminyak, close to the clubs, restaurants, shopping & the beach. Small intimate, peaceful, luxury resort with 24 villas (I think). It's an established, ie older property, which is very well maintained. Rooms were spacious and well equipped with perfectly adequate private pools and a sala. Two minor comments, there's no outdoor shower and the window blinds could do with replacing (if u like your nights 'black out' you may have a problem). Beautiful communal pool which we used quite a bit and had to ourselves most of the time, quiet, very peaceful with good sun. The restaurant and lounge area are adjacent to the pool. Breakfast was a la carte, not a buffet, 'adequate' as far as breakfasts go although the menu could do with a refresh. We chose to eat by the pool instead of in the villa, great setting, very peaceful & recommend it. We didn't eat in the resort in the afternoon/evening so cant comment. Likewise we didn't try the spa. The gym was a bit basic for us, old equipment and not much of it. Wifi throughout the property. Management was first class, good service from the front desk to the restaurant to the butler to the gardeners, all super friendly & helpful, as well as discreet but there whenever you needed something. Met the manager a couple of times as well - always a good sign. All the important pieces - the villas, the pool, the restaurant and the staff, worked perfectly. Overall, very impressed and would return, worth noting as well, they were full throughout our stay and we barely noticed it.

Room Tip: Ask for a quiet villa at the rear of the property
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Chr A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Kayana S, Manager at The Kayana Bali, responded to this reviewResponded 28 June 2017

Hi ,
Thank you for your details review. it was great to hear you enjoyed your stay at The kayana. We are highly appreciated your positive advice and thought on the specific facilities for us to consider the option to be implemented in the future. I will bring up to our coorp management related to your constructive idea to discuss further.

the overall of The kayana's villa is set exclussively for couple , the building design and lay out are set in minimalist style with the Indonesian home as the theme , lays on a decent size plot of land and not too big for every single villa to keep the intimacy feeling alive. Landscaping and public areas are green and tidy , all well designed closer to the atmosphere as in a village in Ubud area. by this set up we hope that our guest will have the most relaxing moment as long as they want in the premises and mind away that we are in the middle of the crowed fashionable area of Seminyak .

We aware that we are not concerned to have a full set/ completed equiped GYM facilties such as a fully standard GYM. The Gym is set free of charge and mainly function is to warm up completed with jogging machine track, cycling machine, dumble set as well as a set of multifunctions equipment to accommodate moderate lifter and up . Suitable for couple or small group between 2 - 4 people in same time . So far, the demand to use the facilities are very low. Also, We are surrounding by many public Fitness Centres , Guest are welcome to ask our driver to drop them if they would like to have more complete training and Advance equipment with trainer.

So, thank you again for the good thought and concern for our better improvement . We will always happy to have our guest feedback . please do not hesitate to ask our favour to make your stay better . We do hope to see you soon in Bali in your next stay in the Kayana.

Warm regards

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Reviewed 17 May 2017 via mobile

My husband and I stand in awe of the special staff at these villas. Though it's in the busy street of seminyak, it offers a quiet tranquility. It is our second visit here and when we return we will DEFINITELY book here again. Villa 817 is our favorite. Really quiet and we enjoy that peace.
Oh and the SPA on the premises was outstanding and so affordable. I tried to tip one of the therapists and I have never seen such gratitude as they received my token of appreciation
THANK YOU TO ALL THE STAFF. TO MANY TO NAME

Stayed: May 2017, travelled as a couple
Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Kayana S, Manager at The Kayana Bali, responded to this reviewResponded 28 June 2017

Hi Tracy,

Thank you for all the great compliments for The Kayana, especially to all of our staff at The kayana.
We are very honour to have you as our loyal guest . Anytime you 'll visit Bali , Please do not hesitate to contact us for any arrangement you may wanted us to prepare for you on your next stay at The kayana .

Best regards

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Reviewed 14 May 2017 via mobile

The location is unbeatable in the heart of Seminyak beside W and Potatoe Head. Good place for shopping, spa massage and restaurants. Villa Rooms are very beautiful and luxurious and service is spotless. Very helpful buggy and car drop off services. The only thing I was unhappy with was the sea sports company the hotel staff recommended, i signed up for fly boarding package and the trainer was absolute rubbish. He could not even speak English. The hotel recommendations seem to be more referral commission motivated than quality of the experience with trained professionals. I would advise guests go source for seas sports companies online if you are into that.

Stayed: May 2017, travelled as a couple
Thank RameshP2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Kayana S, Manager at The Kayana Bali, responded to this reviewResponded 28 June 2017

Dear Ramesh,

Thank you and I am very appreciate your positive review on overall about The kayana.

In regards to your comment related to sea sport activities , So far we only provide one booklet of information in which arranged and created by third party who is supplying us with various tour and activities and this through one company only . The rest all tour and activities are handled by our Agents for their own guest.

We understand your frustation over the service and offcourse it 's refflected on our credibility indirectly.

However, it would be great if we could get more details from you in order to recognize the operator and to follow up the issue properly. This is also usefull for us in the future to select any third party may selling their product to us. Overall, I do appologize for the inconvinience caused and make your Holiday less enjoyable .

Thank you and I hope this issue will not affect you much about Bali as one of the best destination in the world and here, The kayana will always ready to be your second home. See you soon .

warm regards



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Reviewed 12 May 2017 via mobile

We stayed at The Kayana for 4 nights for our honeymoon, and lets just say we couldn't have picked anywhere better. From the food to the AMAZING friendly and cheerful staff made our stay a very memorable one. We had a deluxe villa with a plunge pool which lovely just to dip in every morning. The room was huge, very clean and the room service was excellent. Also the day we arrived the lovely staff gave us a delicious complimentary honeymoon cake which was very sweet and thoughtful of them and decorated the bed with petals all over. We used the spa nearly every day as it was the best thing ever. The masseuse were all superb and left me feeling like a new person. Loved their vibe and energy. The Kayana also has a free shuttle bus which took us to Seminyak square, where theres lots of shops/markets/restaurants. The location is great as theres everything you need around you. Lets not forget the stunning beach too ! Overall anyone who is deciding to visit The Kayana i can proudly say you wont be disappointed. We were extremely sad to leave and hope to visit again one day.

Stayed: May 2017, travelled as a couple
Thank annekakhanam123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Kayana S, Manager at The Kayana Bali, responded to this reviewResponded 28 June 2017

Hi ,

Thank you for the nice review and all the compliments .

We are delighted to know that The Kayana has made your Holiday a special one . You always welcome to share to us your thought and idea to make our service better for your return to The Kayana or even as a refference for our future Guest.

Thank you so much and we do hope to see you soon in Bali at The Kayana again in near future

Warm regards

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