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Brad A

Great quiet sanctuary

Review of bvilla + Spa
5.0 of 5 bubblesReviewed 24 Feb 2024
Excellent facility with top staff and comfortable clean rooms .
In room chef and butler service outstanding catering for all needs. Shuttle service available from and to airport plus town drop off. Close to restaurants and shops and flea markets
Date of stay: February 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadek Testsa, Guest Services / Front Office at bvilla + Spa, responded to this review
Responded 27 Feb 2024
Dear 354brada,

Warmest greetings from bvilla+spa!

Thank you for your review and we are delighted that you enjoyed your stay in our 2 bedroom villas and we are also very happy that you enjoyed the breakfast, location and our staff service.

Thanks again for staying with us and for the kind words which I will be sure to share with the team.

We look forward to welcoming you back to bvilla+spa soon.

Best regards
Kadek Testsa
Asst. Director of Rooms
bvilla+spa
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 4 February 2024

I had an amazing time. The private villa is gorgeous, a perfect home away from home. One of the main reasons I chose bvilla is the private pool and it definitely did not disappoint, the size was just right!! Convenience is another thing that I loved about my stay, for example whenever I needed to order food/ book on-site spa treatment/ check shuttle availability etc, all I needed to do is message the reception using WhatsApp. Spa treatments were great, I was even able to have a facial done in the comfort of my own villa.
But at the end of the day, it's the amazing and thoughtful service by the staff that made my stay memorable. Everyone was so welcoming and friendly! I unfortunately injured my foot while I was out but the staff at bvilla went above and beyond to make sure I was looked after, including helping me organise a home doctor visit. I honestly cannot thank the staff there enough ~
Highly recommend!!

Date of stay: January 2024
Trip type: Travelled solo
Thank Chan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadek Testsa, Guest Services / Front Office at bvilla + Spa, responded to this reviewResponded 6 February 2024

Dear ChansA6897EE,

Warmest greetings from bvilla+spa!

Thank you for taking time to write a review about your recent stay with us. We are delighted knowing that our villa, our pools, in general could live up to your expectation. In addition, we are pleased learning that you highly appreciated our staff for their hospitality and cooperation.
Rest assured your kind word would be taken as an encouragement for our team to keep delivering the best effort in making every stay a boldly fun moment. We are looking forward to welcoming you back to our warmest hospitality at bvilla+spa during your next Bali getaway.

Best regards
Kadek Testsa
Asst. Director of Rooms
bvilla+spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2024

I have literally walked in the door of my home after spending the last week at B+Villa and Spa, and I felt compelled to immediately write a review of our experience.
From the moment we booked through Luxury Escapes (a very late booking mind you), the staff at B+Villa started looking after us. Making contact to see what else we might need upon our arrival, our tastes and treatment needs, all prior to us even leaving Australia. Upon working our way through Indonesian Customs, our driver was very easy to find in the organised mayhem that is the group of waiting drivers. He instantly put us at ease and made friendly chit chat on the drive back to the Villa. Upon arrival the staff began to pamper us. The Private Butler service and the four hour Spa Experience is something that sets this venue apart from others we have stayed at.
Every single time we passed through reception, someone was there and greeted us to support and enquire about our needs and the quality of our stay. The private pool in our villa was absolutely stunning.

Room tip: It is one street from the nightlife of Seminyak. An easy walk from a very secluded part of Seminyak.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 643bradb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadek Testsa, Guest Services / Front Office at bvilla + Spa, responded to this reviewResponded 6 February 2024

Dear 643bradb,


Thank you for your review of your stay at bvilla+spa which is very much appreciated.

All the bvilla team will be delighted that you enjoyed your stay and most importantly the service that they offered during your stay. Thank you for recognizing them all in your review, We are also very happy that you enjoyed the private butler service, spa and private pool.
Thanks again for staying with us and for the kind words which I will be sure to share with the team.
We look forward to welcoming you back to bvilla +spa soon.


Best regards
Kadek Testsa
Asst. Director of Rooms
bvilla+spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2024

Positives:
-Extremely private and quiet, away from the hustle and bustle.
-Fresh breakfast prepared every day in The villa, all staff are great cooks. Food was excellent.
-Spa treatment was professional and Devine. -Close walk to nightlife, shopping and beach.
-Staff are wonderfully friendly and polite. Go above and beyond.

Improvements:
-Bed is quite hard.
-Our pool became cloudy/murky day 3 of our stay and it wasn’t addressed. On checkout we advised the staff the pool was yucky and the receptionist told us that someone asked us if we wanted the pool treated and we declined, which was not true.
-Aircon unit is very small for a large space and struggled to keep the room cool most of the time, despite being in the lowest setting and highest fan the whole stay. Sleeping was uncomfortable some nights, waking up too hot.

Would definitely return and stay again.

Room tip: Book your breakfast early the day before or you may not get the time slot you desire.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Leah F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadek Testsa, Guest Services / Front Office at bvilla + Spa, responded to this reviewResponded 29 January 2024

Dear 703leahf

Warmest greetings from bvilla+spa!

Thank you for taking the time to write a review of your stay. We are glad learning that your stay was an enjoyable one. We are also pleased knowing that our location, breakfast, and our staff met your expectations. We understand that for the bed, aircon unit and pool might not be of your preference and I will pass the issue with our team however, this feedback had been taken as a reminder for us to keep improving our service in any given situation. Having said all this, we are sincerely looking forward to welcoming you back when you return to Bali in the future.

Best regards,
Kadek Testsa
Asst. Director of Rooms
bvilla+spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2023

We absolutely cannot fault bVilla. We had the most amazing service - from the WhatsApp messages from reception a few days before our arrival to introduce themselves and confirm details, to an incredibly warm and kind welcome each day from all of the staff, to the beautiful staff who cooked our breakfasts in villa each morning. They could not have done more for us during our stay - and nothing was too much trouble. We were blown away by how spacious and super private the villa was, and that pool! So beautiful and the best temperature for day and night! Such a great location, and great value for money with all the amazing inclusions, we cannot recommend enough.

Room tip: They have pool toys - ask at reception before you buy your own! They are also more than happy to drop you down to dinner when they can!
Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank alexandracE6737JV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadek Testsa, Guest Services / Front Office at bvilla + Spa, responded to this reviewResponded 27 December 2023

Dear AlaexandracE6737JV,


Warmest greetings from bvilla+spa!

Thank you for your review and we are delighted that you enjoyed your stay in our 1 bed room villas and we are also very happy that you enjoyed the breakfast, location and our staff service.

Thanks again for staying with us and for the kind words which I will be sure to share with the team.

We look forward to welcoming you back to bvilla + spa soon.

Best regards
Kadek Testsa
Asst. Director of Rooms
bvilla+spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2023 via mobile

this might be little bit late review but my wife and me still wanted to share our experience in bvilla, first of all the villa condition was good a bit old but well maintained, the pool was big and what we love is the location of this villa is fabulous everything is walking distance for an old couple like us, the staff were friendly thanks to arvi who drive us safely to the airport and always greeting us even though when we were back at the late of the night. it was my first time in bali and bvilla give us a good experience.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Road63533521661
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadek Testsa, Guest Services / Front Office at bvilla + Spa, responded to this reviewResponded 16 November 2023

Dear Road63533521661,

Warmest greetings from bvilla +spa.

Thank you for taking time to write a review about your recent stay with us. We are delighted knowing that our location, our pools, in general could live up to your expectation. In addition, we are pleased learning that you highly appreciated our staff for their hospitality and cooperation.
Rest assured your kind word would be taken as an encouragement for our team to keep delivering the best effort in making every stay a boldly fun moment. We are looking forward to welcoming you back to our warmest hospitality at bvilla+spa during your next Bali getaway.

Best regards,
Kadek Testsa
Asst. Director of Rooms
bvilla+spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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