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“Wow Wow Wow”

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Villa Seminyak Estate & Spa
Ranked #51 of 146 Hotels in Seminyak
Certificate of Excellence
Port Vincent, Australia
1 review
“Wow Wow Wow”
Reviewed 14 March 2012

As this was my first trip overseas and first holiday in 5 years, I chose the perfect place. Staff were above excellent, very polite and over accomodating, nothing was too much trouble, excellent food in the restaurant, accomodation was brilliant, I am booking 2 weeks there again next year, Have told many family, friends and colleagues that this is the place to stay when heading to Bali, Advise and recommendations from staff was brillant. Cheers Again Guys, See You Soon

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaSeminyakEstate, Manager at Villa Seminyak Estate & Spa, responded to this review, 15 March 2012
Dear Andrew H,

Thank you very much for sharing your experience following your recent stay with us.

We are thrilled to learn that you have thoroughly enjoyed the stay and most importantly, that of your appreciation towards the quality of service from our staff, The food in Restaurant as well as the room. It is even more rewarding to know that you will be returning to stay with us for another two weeks next year.
Taking your experience on board, we will continuously strive for excellent upon current facilities and services offered.

The team joins me in thanking you for recognizing or efforts in creating memorable experience and it will certainly be an honor to be of great service again.

Sincerely,
Putu Riana
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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949 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Jurong, Singapore
1 review
Reviewed 12 March 2012

The four days and three nights stay has been fine. The staffs are very friendly, efficient to response to my request. The private villa is distance away, so is very quiet and you can really enjoy the peaceful environment. The private pool is huge and clean. Is easily accessable from the main bedroom. Good for couples going on honeymoon.

Cons:
However, I feel that the staffs are too helpful, they can open your door and access to your villa without you telling them that they are coming. For example, a villa stuff just opened my main door with his key and access to my bedroom in the evening and asked me whether my bedroom need to spray insecticide. I feel that our pravacy is not there, and at night I feel very cautious when I slept.

Room Tip: The bathtub is huge, can be used by 4 persons at a sametime. Inner villa are more quiet.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fireflyKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaSeminyakEstate, Manager at Villa Seminyak Estate & Spa, responded to this review, 13 March 2012
Dear fireflyKC,

Thank you for taking the time to share your comments about your recent stay with us.

We are disappointed to know that you felt very cautious when you slept because ,one time during your stay, the housekeeping staff entered your room for evening turn down without ringing the bell.
We pride ourselves on delivering our guests a great experience at all times and we would like you to rest assured that the challenge you encountered is not indicative of our usual high standard.
Please accept our apologies for any inconvenience this may have caused you and your comments have been shared with the department head to ensure no repeat occurrences.

Despite the challenges you experienced, we are pleased to note that you enjoyed your stay with us.

We hope that you will allow us another opportunity to be of service to you again to restore your confidence in us.

Sincerely,
Putu Riana
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greater Perth, Australia
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 March 2012

My experience here has been fine.
Pros:
Staff: Very friendly helpful . Nothing is too much trouble.
Pool: stayed in Lagoon Villa, pool is literally a step from living room into lovely deep clean water. Great for those without children.
Atmosphere: quiet and serene
Location: off the main busy area and easily accessible by taxi.
Internal transport: buggy for about 4-6 people, available whenever you need it. Can request a prearranged pick up to bring you back, as walk to Jl Seminyak is approx 10 min.
Room: clean and cool. Comfy bed
Taxi pickup: staff phone for one which appears in several minutes max. 15-20k to Legian or Eat st Sem.
Cons:
Room: Bathroom downstairs. Bedroom on mezzanine. Could be tricky for older folk going downstairs at night. Not a big issue though. Could do with a small table, comfy sofa, and a place to dry swimwear and pool towels, and a second larger waste bin. (Im sure all would be accommodated if i had asked ! ) Floor polished terrazzo, can be very slippery when wet . Need to be careful when exiting pool into room. Lighting is quite low.

General impressions:
Breakfast is the usual buffet style, very adequate.
Have noted some previous comments re being worn. Not brand new but just fine actually.
This is definitely great value for money, best for couples or friends groups. Not children as pool would be too deep and easily accessible, and it's really a lovely quiet adult style sanctuary!

I will be returning.

Room Tip: Lagoon rooms DIRECTLY access deep pool. Wouldn't select for elderly folk as stairs to bed and bi...
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Voxprop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaSeminyakEstate, Manager at Villa Seminyak Estate & Spa, responded to this review, 13 March 2012
Dear Voxprop,

Thank you for taking the time to provide us with your wonderful review following your recent stay with us. We are pleased to learn that we have lived up to your expectation and that you would return to stay with us on your next trip.

Taking your feedback on board, we will be sure to seek for improvement on the shortfall you experienced.

Thank you very much for allowing us an opportunity to reflect upon ourselves and please be assured that it would be our honor to welcome you again and be of great service to you.

Sincerely,
Putu Riana
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 March 2012

Pros :
Great hospitality from all the staff, good job, always with a smile and greetings.
Walking distance to the main shopping street through the back door .

Cons:
Villa is a bit worn down
Small road leading to the main shopping street is extremely dark at night with a lot of pot holes.
Jacuzzi only have cold water. It rains everyday, didn't use much as it was too cold. If only the jacuzzi comes with warm water , that'll be a major plus point.
Breakfast egg counter is way too slow. There's always a long queue.

Overall :
A nice villa with a great hospitality from all level of staffs

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seanranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaSeminyakEstate, Manager at Villa Seminyak Estate & Spa, responded to this review, 13 March 2012
Dear Seanranger,

We thank you very much for sharing your experience during your recent stay with us. We are happy to read that your holiday was enjoyable and our associates left a good impression with their friendly and personalized service.

We highly value your comment over the breakfast egg counter, the lane leads to the main street as well as the warm water for Jacuzzi.
Taking your feedback on board, we will be sure to look at ways to better improve upon the current facilities and services provided.

Thank you for your kind review and we look forward to welcoming you back again in the near future.

Sincerely,
Putu Riana
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 March 2012

Do not walk any short cuts. They are watching you,asking where you are going ,so they can organise there friends to steal.
There is a lane way to get to the shopping centre do not go near it
Staff set up friends to steal from you Security involved
This is a fact
When I was bashed & had my belongings stolen Management said Oh Well it's Bali
Thy did not help me at all !!!!
I have stayed at this property twice before ...Never Eva Again !!!!
Beware !!!Be Warned !!!
Police are in on it .They wanted money for a statement. I Did not have any !!They stole it all !!
I moved to another villa
Totally recommend any but here!,,,

Room Tip: Grand delux villa Or Royalvilla only Beware staff always ask where your going so they can steal yo...
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  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shannonbeavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaSeminyakEstate, Manager at Villa Seminyak Estate & Spa, responded to this review, 13 March 2012
Dear Shannonbeavis,

Please allow us to first offer our thanks for reaching out to us and for providing us with a review.

It saddened us of your accusation of our staff involvement over the unfortunate incident you experienced during your recent stay with us.
Being in the hospitality industry, we understand the importance of ensuring every aspect of a guest's visit is affordable the individual personal care and attention by our staff. It is of course included the attention of guest's safety and security.
Our security rushed to the scene with you that night , taking you to the Police office to make a report of the incident the following morning, Assisting you to block your lost credit card as well as to replace the key lock are part of the above.

We have done a full investigation and please let us assure you that the issue you raised is uncharacteristic of our staff who uphold philosophical value of loving peace and not harm others. This is why they will not usually be involved in any activity that has the potential to harm others.

Once again, we would like to assure you we are committed to providing the best safety and security to our guests and we will certainly appreciate the opportunity to restore your confidence in us.

Sincerely,
Putu Riana
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Seminyak Estate & Spa

Property: Villa Seminyak Estate & Spa
Address: Jl. Baik Baik, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#42 Spa Hotel in Seminyak
Price range (per night): $130 - $362
Hotel Class:3 star — Villa Seminyak Estate & Spa 3*
Number of rooms: 10
Official Description (provided by the hotel):
Villas Bali: Villa Seminyak Estate & Spa awaits you with a combination of traditional and Luxury private pool villas with private swimming pools, is the perfect group or family villa, Honeymoon, Holidays, and vacation choice for a memorable get together with friends or for your family holiday. ... more   less 
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Also Known As:
Villa Seminyak Estate And Spa
Villa Seminyak Estate Hotel Seminyak
Villa Seminyak Estate & Spa Bali

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