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“Far exceeded our expectations!” 5 of 5 bubbles
Review of The Samaya Bali Seminyak

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The Samaya Bali Seminyak
Ranked #3 of 137 Hotels in Seminyak
Certificate of Excellence
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Far exceeded our expectations!”
5 of 5 bubbles Reviewed 20 March 2012

Recently my husband and I celebrated our 25th Wedding Anniversary at this hotel. I have to say with all my trips around the world, this was the best I have ever experienced. Our villa was amazing and far exceeded my expectations and the service provided by all staff was beyond anything I have experienced before.
I have never gone on this site before but felt I needed to share our story so others can enjoy this same experience. I will recommend this hotel to everyone I know and we will be back next year for sure!

Room Tip: Courtyard Villas are very large and spacious.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,702 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (377)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

We spent 7 nights in a Royal Courtyard Villa including my wife's birthday. With only a brief mention at the resort's Breezes restaurant during booking dinner for two the day before her birthday, the news spread throughout the staff like wildfire! Next morning the most beautiful large presentation of red roses was delivered to our villa followed by a delightful birthday cake for two! Birthday wishes from staff who greeted us by name went on through the day. In the evening at the end of dinner there was the marvellous surprise of the entire restaurant staff converging on our beachside table singing happy birthday and delivering more cake – and yet another presentation of the finest red roses! On top of this general manager Ray Clark took the time to sit down and chat. Wow – this charming Englishman has the Semaya running like clockwork – and in the midst too of a major, but very discreet and cleverly disguised refurbishment. And to think we were disappointed we couldn't get in to our usual place. The Semaya is our 'usual place' in Bali from now on!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank David_Jo_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taichung, Taiwan
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 17 March 2012

This is the 2nd villa we stayed during our 5-day trip in Bali.

Pros:
1. Villa is beautiful, clean and spacious. We enjoyed the pool a lot.
2. The breeze restaurant is nice and food is good as well. Anyone can go, not just the villa guests.
3. The staffs are friendly. ( but only friendly)

Cons:
1. Tap and shower water is salty. They explained it's because their hotel is located to the beach!? Is it possible? If so, then this is not a five star hotel.
2. Many of their staffs, including reception, spoke English with heavy accents. That’s acceptable. But, many times they didn't understand what we were saying. I am not a native English speaker but we have no problem communicate with foreign customers as doing international business also in the first villa we stayed. They should train their staffs better.
3. We ate first breakfast in the villa restaurant, Brasserie. My wife and I ordered two juices, but they were from concentrate, not fresh squeezed until we asked. No restaurant or villa in Bali ever gave us juices from concentrate but only here. How come a 5-star hotel will do that.
4. I make a local phone call from the room to reserve a spa in Seminyak and at checkout they charged me 314 RP. about 4 cents USD. Gave 1000 and asked them to keep the change. The tips I gave to their staffs were several hundred times more than that. Why they care about this local phone call.
5. The internet disconnected for couple hours and the speed is slow.
6. There's a waterfall of the pool. 1st night, I called them to turn off the pump because it is a little noisy when we tried to sleep. 2nd night, I have to call again, but this time it took them half hour. then in the morning. it was turned on at like 6 o'clock in the morning and made some noises. I wonder which best service hotel will do that???
7. When we were leaving we booked a free shuttle and told them we will go Duty Free Shop first before going to airport. They said their shuttle cannot wait in the DFS but they have a contract with blue bird for free ride to DFS. But the truth is the blue bird cannot wait in DFS either and DFS has cooperated with many hotels not just Samaya. They just want to save the ride to deliver us to the DFS and let us to deal with blue bird directly. So cheap.

Generally, this is a good villa. But with $500 per night, just not worth the money.
We stayed in Kayumanis Ubud for the first two nights, not perfect either. But, simply with better service than Samaya.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank CH H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 13 March 2012

I concur with most of the reviews that samaya is a nice luxurious n private villa. But my mood was upset by 1 incident.

I needed to print some urgent documents desperately n requested to do so at the counter. The counter staff told me smilingly "sorry the printer ink is expensive. We have to charge u 5000rupiah per page (about 50cents US)." I tried to explain that I'm not printing a book, just a few pages n he said sorry he was just doin his job n following rules.

I told him nicely that samaya charges us$500 a night n I'm upset that he is quibbling with me over printing a few pages. He then called his boss up n then said "ok we'll charge u a special rate of 2000rp a page."

I left.

It's not that I can't afford a few cents but It really pisses me off that they're getting petty over a few cents when I'm paying 500bucks a night!

If the villa is reading this, pls relook this policy.

Other than this, most things r nice.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank etyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

Well we came back and weren't sorry !!
Again an amazing stay. This time I was unwell for a couple of days and my partner could not believe the genuine concern from all staff, from our butler and breakfast staff right tioo the top Ray Clarke !!who guarenteed my wellness with concern, medicine and the best chicken broth !!!!!
We will be back and cannot wait too stay at the new villas at the end of the month.
We will always stay at The Samaya for the location for the service and for the total luxurious experience.
Thank you

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Faye K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Samaya Bali Seminyak

Property: The Samaya Bali Seminyak
Address: Jl. Laksmana | Seminyak Beach, Seminyak 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Seminyak
#2 Romantic Hotel in Seminyak
#2 Spa Hotel in Seminyak
#3 Luxury Hotel in Seminyak
#6 Family Hotel in Seminyak
#9 Business Hotel in Seminyak
Price range (per night): $651 - $1,007
Hotel Class:5 star — The Samaya Bali Seminyak 5*
Number of rooms: 52
Official Description (provided by the hotel):
Samaya Seminyak has an outdoor pool, a steam room, a sauna, and a fitness facility. This 5-star Luxury Boutique Seminyak property features massage and treatment rooms, body treatments, and facial treatments. Business amenities at this 5-star Luxury Boutique property include complimentary wireless Internet access and business services. Samaya Seminyak has an award winning restaurant Breeze and a bar/lounge. 24-hour room service is available. Transportation services at this property include a complimentary airport shuttle (available on request) and a complimentary area shuttle within 2000metres. The staff can arrange wedding services, dry cleaning/laundry services, currency exchange, and computer rentals. Additional amenities include valet parking, a concierge desk, and a garden. ... more   less 
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Also Known As:
The Samaya Bali Hotel Seminyak
Samaya Bali Seminyak
Samaya Bali Hotel Seminyak
The Samaya Bali Seminyak

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