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All reviews seminyak square eat street private pool bedroom deluxe villa small gym frangipani trees family room the main street every morning air con ginger moon open air the ground floor quiet at night breakfast was included huge bathroom location is great
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Reviewed 31 January 2013

i like its location given its close proximity to the mainroad in Seminyak where all the restuarants and businesses are located.. you have to go through a dark alley at night though prior to making it to the main road so could get kinda scary..

hotel itself is ok.. my room was ok.. bedsheets are ok, a lilttle to thin for me.. a little dated.. bathroom is inexplicably large and so unnessary.. such a waste of space in my own humble opinion...

breafast/restaurant area is ok.. food was prompt and service was good..
pool area is nice.. but water is deep... gym area is so small and needs major upgrades in equipments..

lounge area is nice and spacious...
overall, not sure if im coming back to this hotel.. there are sooo many hotels in Bali so i will likely try another place to stay...

  • Stayed: September 2012, travelled solo
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Thank JSanico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 4 February 2013

Dear JSanico

Thank you very much for your review regarding our Resort. I'm really happy to hear such a wonderful experience and to be remembered by our guest as we hope to keep serving you at our best again. Our room resort provide the biggest space in the Seminyak area within the same price range, and our location is also very quite though is near to all the attraction places in Seminyak so it is a perfect place for our guest who love to have a long stay in the island. Regarding the advice to improve our gym equipment, we really appreciate it and I have put it into my attention. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going especially for a long stay inquiry. Once again thank you for choosing us for your stay.

Best regard

Ivan Sutanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2013

We stayed 3 night in a villa at Mutiara Bali. Our villa was beautiful and so peaceful. We loved our big private pool. Villa was a very nice size also!
We had our breakfast cooked for us every morning in our villa and it was very nice.
Staff were all very friendly.
Great location, only a short walk to some good shopping and great restaurants.
We will defiantly be back.

  • Stayed: January 2013, travelled as a couple
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1  Thank Tania W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 31 January 2013

Dear Tania W

Thank you very much for your review regarding our Villa. I'm really happy to hear such a wonderful experience and to be remembered by our guest as we hope to keep serving you at our best again. Our room resort provide the biggest space in the Seminyak area within the same price range, and our location is also very quite though is near to all the attraction places in Seminyak so it is a perfect place for our guest who love to have a long stay in the island. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going especially for a long stay inquiry. Once again thank you for choosing us for your stay.

Best regard

Ivan Sutanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2013

Amazingly beautiful place to stay however beware the staff that cook in your villa, it was only after severe dysentery began that we noticed the boy was handling all the breakfast fruit with his unwashed hands!, everyday we would personally clean surfaces, table chairs etc because the staff did not. Apart from that had a wonderful time

  • Stayed: January 2013
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Thank Stratosphere1896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 30 January 2013

Dear Stratosphere1896

Thank you very much for your review regarding our Villa. I'm really happy to hear such a wonderful experience and to be remembered by our guest as we hope to keep serving you at our best again. Nevertheless we also would like to apologize for the incident happen during the breakfast time and we surely do our own investigation to the staff and the department concern as maintaining food hygiene in preparation time is one of our main standard procedure. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going especially for a long stay inquiry. Once again thank you for choosing us for your stay.

Best regard

Ivan Sutanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2013

Stayed for 1 night in deluxe room. Excellent and understanding service--we accidentally made the stupid mistake of booking the wrong date (1 day before the intended date) and the manager was gracious enough to revise our reservation at no extra charge. Staff was friendly and rooms were spacey and clean. Bathroom was clean but not pristine--perfectly neat but I mean not the kind you want to spend lounging around in.

Great location, within walking distance to the best restaurants, the shops, and the beach.

Overall it's relaxing enough if you want to spend the day at hotel sunbathing by the pool (They also have great spa services) but I imagine it's more of a place that's great for a good night's sleep after spending the majority of the day exploring Seminayak overall versus a resort you laze around in.

Breakfast was acceptable, standard fare of choice of western or indonesian, fresh fruit, and juice (I hate chicken sausage! who likes chicken sausage).

Only con is that it could use a bit more upkeep in cleaning on the windows and in the corners, but I'm being picky, I definitely recommend it for the service you get, the location, overall cleanliness, atmosphere for the price that it is (we paid $80 including fees and taxes).

  • Stayed: January 2013, travelled with family
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1  Thank kristy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 21 January 2013

Dear kristy L

Thank you very much for your review regarding our Resort. I'm really happy to hear such a wonderful experience and to be remembered by our guest as we hope to keep serving you at our best again. Our room resort provide the biggest space in the Seminyak area within the same price range, and our location is also very quite though is near to all the attraction places in Seminyak so it is a perfect place for our guest who love to have a long stay in the island. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going especially for a long stay inquiry. Once again thank you for choosing us for your stay.

Best regard

Ivan Sutanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2013

Stayed in a deluxe room for 8 days, was fantastic in every regard.

Staff were very friendly and most importantly helpful, we had purchased DVDs as you do and asked reception if they have a DVD player. The night we asked they didn't but the next morning after we finished breakfast there was a DVD player in our room.

Breakfast is ok, nothing 5 star but the pancake is lovely.

Pool is great and large enough to have some privacy and relax.

If anything the bed is a little hard but this is the case in most Asian countries.

Location is fantastic and walkable to most spots, would def stay here again.

Thanks mutiara

  • Stayed: January 2013, travelled as a couple
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1  Thank MelbourneDas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 16 January 2013

Dear MelbourneDas

Thank you very much for your review regarding our Resort. I'm really happy to hear such a wonderful experience and to be remembered by our guest as we hope to keep serving you at our best again. Our room resort provide the biggest space in the Seminyak area within the same price range, and our location is also very quite though is near to all the attraction places in Seminyak so it is a perfect place for our guest who love to have a long stay in the island. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going especially for a long stay inquiry. Once again thank you for choosing us for your stay.

Best regard

Ivan Sutanto

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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