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All reviewsseminyak squareeat streetprivate poolbedroom deluxe villasmall gymfrangipani treesfamily roomthe main streetevery morningair conginger moonopen airthe ground floorquiet at nightbreakfast was includedhuge bathroomlocation is great
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Reviewed 2 September 2011

My wife and I stayed here during our honeymoon. The twin beds room we got was the only bad surprise, and was fixed very quickly by the staff. The staff is definitively one key asset of Mutiara, always friendly, smiling and helpful. The location is ideal, allowing for privacy and relaxation, also in walking distance to one of the vibrant "food and drink" street of Seminyak. Would be excellent if a bit closer to the beach, and the pool compensate nicely.
We also tried the Balinese massage, a bit pricy, but well worth it!

  • Stayed: August 2011
    • Value
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Thank MariaandOlivier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 3 September 2011

Dear MariaandOlivier

Thank you very much for your review regarding our resort. We are very happy that you enjoyed your stay with us. We really agreed with your opinion where the staff is one of the most important key points for a hotel industry and therefore here at Mutiara Bali we always believe that our hospitable,honest and helpful staff are the biggest asset that we could offers to our guest and It was a big pleasure for us to served you at our best. Thank you for choosing us for your stay and We hope to see you again for your next trip to Bali

Best regard

Ivan Sutanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2011

We stumbled across Mutiara after the villa we had originally booked elsewhere in Seminyak had rats in it. One of the other local villa complexes recommended to us and we were initially worried as most places were fully booked out but what a lovely surprise we had. The one bed private pool was clean, comfortable and truly private, no high rise hotel block overlooking us. It is a road back from the main street in seminyak which meant it was very quiet and peaceful but only a five minute walk to all the shops and restaurants.
Staff were friendly and the massages in the hotel were good and asonably priced.
Breakfast was average so we went to the Grocer and Grind which is a 2 minute walk away.

Overall an excellent stay and much better value for money than some of the other overrated villas in Seminyak. If you want somewhere relaxing but close enough to the hustle and bustle it's a great option. Improve the breakfast quality and it will definitely be 5 out of 5.

Room Tip: All one bed villas seemed very good, not sure about hotel rooms.
  • Stayed: August 2011, travelled as a couple
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1  Thank Catherine2010_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 1 September 2011

Dear Catherine2010_10

Thank you very much for your review regarding our Villa. We are very happy that you enjoyed your stay with us, and you are right that Seminyak is not the same place like 3-4 years back, fortunately we are located a bit hidden from those hustle & bustle so you can still enjoy the privates and quietness during your stay and it was a big pleasure for us to served you at our best. Thank you for choosing us for your stay and We hope to see you again for your next trip to Bali

Best regard

Ivan Sutanto

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Reviewed 27 August 2011

We stayed here in one of the 2 bedroom villas for a family holiday with our 2 young children. At first we were in the deluxe villas which would have been great if our children were a bit older - upstairs room with steep external staircase, but it just didn't work with young kids. The next day I spoke to the staff who very incredibly helpful, and upgraded us to a suite villa. This was amazing!! It is worth the extra money to stay in one of these to take your stay from really nice, to very grand - amazing. The breakfasts were enjoyed by all 4 of us - not a big buffet feast, but very nice and enough for brekky. Location is fantastic as we could just walk to lunch, dinner and the shops. It's a bit of a hike to the beach, but the Bali beaches with the volcanic sand are not great compared to the pools anyway. I'd highly recommend staying here.

  • Stayed: August 2011, travelled with family
    • Value
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Thank Shelley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 29 August 2011

Dear Shelley M

Thank you very much for your review regarding our Villa. I still remember that you have a lovely times at Mutiara Bali and your kids is so lovely and amazing. We still keep the gift that your son gave to us and we save it at our office. It was a big pleasure for us to served you at our best. Thank you for choosing us for your stay and We hope to see you again for your next trip to Bali

Best regard

Ivan Sutanto

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Reviewed 26 August 2011

the staff were exceptional ,nothing too much trouble , faultless, which more hotel s were like this one , well done to them
ground floor rooms best

  • Stayed: August 2011, travelled as a couple
    • Value
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Thank bamboo97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 29 August 2011

Dear bamboo97

Thank you very much for your review regarding our Resort. We are really glad that you have been enjoying your stay with us, and as our promise to keep maintain the guest satisfaction to the maximum level, we keep adding more activities and facilities at our Hotels. Once again thank you for choosing us and We hope to see you again for your next trip to Bali

Best regard

Ivan Sutanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2011

LOCATION : Cabbies know this place well. Paths dark at night and some distance out. Decided not to try walking to clubs like Ku De Ta (though staff say walkable)

CHECK-IN: Usual warm Balinese hospitality. Staff friendly and helpful with directions, arranging cabs etc. Spacious nice lobby.

ENVIRONMENT: Nice premises and breakfast area just that they should build shelered linkway. We all got wet dashing to and fro cafe and lobby during rainy times. Decent pool but didn't see anyone using. Breakfast prompt and good. (choose your fav set from menu)

ROOM: Kinda dim and things felt worn especially bathroom ceiling that leaked when it rained (cos it's a piece of white plastic) which meant you got drips of rain water if u showered when it rained. Also dripped to other parts eg near water cistern. No wardrobe, just some fixed hangers that were way too high for Asians esp ladies. Beds quite firm. TV still old CRT I think, with few channels and some a little grainy

OVERALL: A value for money stay if you're not fussy. Free airport pickup if you stay two nights, else just RP50,000 one way.

Room Tip: Rooms on higher floors seem quieter, offer more privacy and lessen chances of mosquitoes
  • Stayed: May 2011, travelled with friends
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1  Thank Orbidtank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this reviewResponded 27 July 2011

Dear Orbidtank

Thank you very much for your review regarding our Resort. We believe from your comments and suggestions, we could learn a lot of things to be improved in the future. First of all we have change our television for all our Villa and Resort to a LCD screen TV, 32 inch for all our resort (superior, deluxe, family, and jacuzzi rooms) and plasma 42 inch for all our Villa ( deluxe and suites) with a 60 channel local and international. The bathroom ceiling was mean to be a semi open concept to get a more natural environment feeling of a tropical island, however we will keep into our attention regarding the leaking if there is any and we will try provide an additional removable hanger as per guest's request in the future. Thank you for choosing us for your stay and We hope to see you again for your nest trip to Bali

Best regard

Ivan Sutanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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