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Ruthie S
Sydney, Australia

An excellent stay with incredible service

5.0 of 5 bubblesReviewed 3 weeks agovia mobile
I had an absolutely wonderful stay at Cross Paasha Seminyak and would happily recommend staying here.

I arrived extremely late after stressful delays at the airport, and the hotel staff were welcoming, efficient and so friendly. They were attentive and helpful, and the food at the restaurant was fantastic. The room was exceptionally clean and tidy, and the bed and pillows were very comfortable - the king bed was huge! The room was also very spacious.

The view from my room on level 5 was beautiful, as was the rooftop pool. Toni, the front desk manager, provided wonderful customer service and checking out was a breeze - I can’t wait to visit again!

Thank you to the Cross Paasha Seminyak team for making my stay so great. Hopefully we will see you again soon :)
Date of stay: June 2024
Room Tip: It’s on a street with lots of bars and shops. Walking distance to anything g you need with a mini...
Trip type: Travelled solo
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Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this review
Responded 3 weeks ago
Dear Ruthships,

Thank you so much for your amazing review, We're thrilled to hear that you had an absolutely wonderful stay at Cross Paasha Seminyak and that you would happily recommend us.

We're glad that our staff could make your late arrival after a stressful journey more pleasant with their welcoming and efficient service. It's great to know you enjoyed the fantastic food at our restaurant, and found your room exceptionally clean, spacious, and comfortable.

We’re delighted that you loved the beautiful view from your room on level 5 and our rooftop pool. Toni the front office manager and the entire team will be pleased to hear your compliments. We look forward to welcoming you back and making your next stay just as enjoyable.

Thank you again, and we hope to see you soon at Cross Paasha Bali Seminyak.

Sincerely yours,

Angelo Marconi
Cluster General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 9 June 2024 via mobile

We had an amazing stay at Cross Paasha Bali Seminyak! The staff were friendly and attentive. The hotel’s app made it incredibly easy to communicate with the front office and request various services. The location is in the heart of Seminyak, perfect to move around by foot.
The rooftop restaurant is the cherry on top: besides breathtaking views over the city and the coast, it provides excellent food at breakfast, lunch and dinner. Can’t wait to return!!!

Date of stay: May 2024
Trip type: Travelled as a couple
1  Thank Veronica00000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this reviewResponded 11 June 2024

Dear Veronica00000,

Thank you so much for your glowing review, we are thrilled to hear that you had an amazing stay at Cross Paasha Bali Seminyak and that you found our staff friendly and attentive.

We're delighted that our hotel's app enhanced your experience by making communication and service requests seamless. It's great to know that our central location in the heart of Seminyak made it easy for you to explore the area on foot.

We're especially pleased that you enjoyed our rooftop restaurant with its breathtaking views and excellent food across all meals. We can't wait to welcome you back for another unforgettable stay Cross Paasha Bali Seminyak.


Sincerely yours,

Angelo Marconi
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2024

Amazing stay at this lovely hotel. Couldn’t be anymore happy with my room and the staff. My room was huge and the food was fantastic. Did not expect this.
Sochinul, the front office manager is fantastic. Highly recommend this resort on your next trip to Bali

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Michael J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this reviewResponded 11 June 2024

Dear U1128Amichaelj,


Thank you for your outstanding review. We're thrilled to hear that your stay exceeded your expectations and that you had an amazing experience at Cross Paasha Bali Seminyak.

We're delighted that you found your room spacious and comfortable and that you enjoyed the fantastic food. Providing exceptional service is our top priority, and we're delighted that Sochibul Watoni ( Toni ) our Front Office Manager, made a positive impression on you.

We truly appreciate your recommendation and look forward to welcoming you back on your next trip to Bali in nearest future.


Sincerely Yours,

Angelo Marconi
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2024

Once again Cross Paasha is the place to stay for us when in Seminyak. This is now our 5th time staying here and over the years it only gets better. New restaurant on the 5th floor has great views and fantastic breakfasts every morning complete with bubbles. Beautiful roof deck pool, large spacious rooms and shopping / restaurants are only a short walk away. And special mention to Tya whose friendliness, service and hospitality was greatly appreciated. See you next time we are in Seminyak.

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank Gary O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this reviewResponded 28 May 2024

Dear garyoA3220NG,

Thank you so much for your wonderful review and for being a loyal guest, We're thrilled to hear that Cross Paasha continues to be your preferred place to stay in Seminyak. It's fantastic that you enjoyed the new restaurant on the 5th floor, the beautiful rooftop pool, and our spacious rooms.

We're delighted that Tya’s friendliness and hospitality made a positive impact on your stay. Your kind words motivate us to keep improving. We look forward to welcoming you back for your next visit at Cross Paasha Bali Seminyak.


Sincerely yours,

Angelo Marconi
Cluster General Manager

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Reviewed 8 May 2024

Cross Paasha is an oasis in the heart of eat street Seminyak. The staff are really really friendly and the food is amazing especially the newly opened roof top (5thfloor) breakfast area. The rooms are spacious and the location is excellent, short walk to the beach and all the Seminyak food spots.

Room tip: The breakfast is amazing and you can have a nice glass of bubbles if you like.
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank arae7171
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this reviewResponded 10 May 2024

Dear Arae7171,

Thank you for sharing your wonderful experience with us, We're thrilled to hear that you found Cross Paasha Bali Seminyak to be an oasis in the vibrant heart of Seminyak's eat street. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff to be friendly and accommodating.

It's fantastic to hear that you enjoyed our newly opened rooftop breakfast area and our rooms spacious and comfortable, as well as that our location was convenient for exploring Seminyak's culinary scene and enjoying the nearby beach.

Once again for choosing to stay with us, and we look forward to welcoming you back for another memorable stay at Cross Paasha Bali Seminyak.


Yours sincerely,

Angelo Marconi
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2024 via mobile

We stayed here on the 3rd part of our honeymoon. The hotel is stylish and modern. The check-in was easy. We had to download an app that was connected to our room, which enabled you to complete everything via the app, such as room service or laundry. This was quite a tech thing and was easy to use but took away any personal touch. The rooms were huge, as were the bed and so comfortable. The air-conditioning was much needed as the humidity was high. The light system to let the staff know if the room was ready to be cleaned was quite good, a simple switch that was either green or red, which came on outside your room.
The roof-top pool is lovely and the staff were so attentive. There is a newly opened roof-top restaurant at the end of the pool, and the setting is lovely. The food was great with such a wide choice and staff again so very pleasant. We were the first to have lunch there when it opened and it was delicious 😋 The location is great as in cente of Seminyak. My only fault with our stay was the view from our room (208), a brick wall! Being our honeymoon, it was disappointing. However, we would highly recommend this hotel.

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank thehappyoptimist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this reviewResponded 8 May 2024

Dear Thehappyoptimist,

Thank you for choosing to spend a part of your honeymoon with us we're delighted to hear that you found our hotel stylish and modern, and that your check-in process was smooth. We understand the convenience of our app-connected rooms, although we regret if it diminished the personal touch for you. Your comfort is always our priority, and we're thrilled to know that you enjoyed our spacious rooms, comfortable beds, and efficient air-conditioning as well as It's fantastic to hear that you enjoyed our rooftop pool and newly opened restaurant, and we're glad that our attentive staff contributed to your positive experience.

Please know that any room request is still subject to availability, however we highlighted your preference room with view we will do our best to address this aspect to ensure that future guests enjoy a more pleasant view from their rooms, our apology for any inconvenience.

Our heartfelt gratitude for your patronage and we look forward to welcoming you back at Cross Paasha Bali Seminyak in the very near future.


Sincerely yours,

Angelo Marconi
Cluster General Manager

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