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ragzv
Kolkata (Calcutta), India

Comfortable and Spacious Rooms, Superb Location

5.0 of 5 bubblesReviewed 12 Jan 2024
Superb location and surprisingly spacious rooms. You can walk to most beach or night clubs. Management of the hotel got changed in the middle of our stay and we had staff ringing door bells asking all to give back the coffee machine kept in the room which could have been done during house keeping easily. Thanks to the hotel staff to change our original allotted room which had a huge wall blocking 90% of the view. Opt for rooms facing villas or the single corner room on every floor.
Date of stay: December 2023
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this review
Responded 9 Feb 2024
Dear Ragzv,

We are thrilled to know you had a magnificent stay and enjoyed the excellent services rendered by our passionate colleagues during your visit.

It is through comments such as yours do we all, strive to provide service straight from the heart. We will certainly convey your kind remarks to our colleagues, appreciated your valuable feedback regarding the coffee machine replacement in the room our sincere apology for the inconvenience caused, instantly we convey this matter to head of department concerned for better service improvement.

We thank you for your patronage and positive feedback, it was our pleasure to be at your service. We are looking forward to welcoming you back again at Cross Paasha Bali Seminyak.

Sincerely yours,

Sochibul Watoni
Front Office Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,830)
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All reviews rooftop pool great location rooms are huge eat street buffet breakfast busy street central location restaurants and shops definitely stay here again the air conditioning egg station the main street great pool pasha bali gym soap
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21 - 26 of 2,831 reviews
Reviewed 2 January 2024

Great location , service was prompt and fast. Love the 24 hours check in and check out timing. Room was clean and comfortable. Breakfast spread was good also , able to change to Ala carte menu and timing was flexible.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sharon43789
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sochibul Watoni, Guest Services / Front Office at Cross Paasha Bali Seminyak, responded to this reviewResponded 9 February 2024

Dear Sharon43789,


We are thrilled to know you had a magnificent stay and enjoyed the excellent services rendered by our passionate colleagues during your visit at Cross Paasha Bali Seminyak recently.

It is through comments such as yours do we all, strive to provide service straight from the heart. We will certainly convey your kind remarks to our colleagues.

We thank you for your patronage and positive feedback, it was our pleasure to be at your service. We are looking forward to welcoming you back again at Cross Paasha Bali Seminyak.


Sincerely yours,

Sochibul Watoni
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2023

To start with the downsides, the hotel is located on a busy street, where there are very long traffic jams in the evening. So if you need to get to your destination quickly, this is not the ideal location if the taxi is your mode of transport. Fortunately that was the only negative and there were many more positives.

The staff are very friendly and helpful. In addition, the breakfast is really fantastic and extensive. You also have a beautiful roof terrace and you can order delicious coconut and the food from the menu is also very tasty.

The hotel is within walking distance of Seminyak Village and Seminyak Beach. If you like shopping, you have nice options nearby.

In the basement of the hotel you have the Athlean Gym. This is a large gym, which is not comparable to the small gyms you often encounter in hotels. You can get a really good workout here and order protein shakes to recover after your workout.

Finally, you have the U Paasha app with which you can, for example, order room service or even book a taxi for your next destination. The app works very well and was a very nice bonus point. All in all, I give U Paasha Seminyak Bali a well-deserved 9/10.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Wirish G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 29 December 2023

Dear Arjun S,

It is with pleasure I read your comments on the positive experience you had with us while staying at U Paasha Seminyak and thank you for sharing it on Trip Advisor.


We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to you liking. Our aim is to ensure that our guests are always given the best attention and comfort they deserve, thank you for your positive remarks.

We certainly look forward to welcoming you back at U Paasha Seminyak in the near future.


Yours sincerely,

Sochibul Watoni
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2023

First of all, the room was very spacious and clean. The bed was also comfortable. It can sometimes be taken for granted, the friendliness of the Balinese people, but the receptionists, the breakfast staff to the housekeeping staff were always so friendly helpful.
The breakfast (included in the room price for us) had a good variety of western and Asian foods. We prefer to eat Asian food while in Bali and the food was tasty, not greasy.
The hotel roof top pool and bar is a winner. It is only 3.5 m deep, but appears to provide a relaxing area with no one bomb diving, etc.
Overall, the room was cleaned well each day, the food was enjoyable and I would recommend this hotel and the high level of staff service.

Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Sharon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 29 December 2023

Dear Y6023FVsharons,

Thank you very much for choosing U Paasha Seminyak for your recent stay and sharing your valuable feedback on Trip Advisor.

We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to you liking. Our aim is to ensure that our guests are always given the best attention and comfort they deserve, thank you for your positive remarks.

We certainly look forward to welcoming you back at U Paasha Seminyak in the near future.

Yours sincerely,

Sochibul Watoni
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2023

The hotel is in a great location and everything is in walking distances. The staff were excellent and the room was very comfortable too. It was a great experience and I will stay there again. The rooftop pool was nice too.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank prasadjd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 29 December 2023

Dear Prasadjd,

Thank you very much for choosing U Paasha Seminyak for your recent stay and sharing your valuable feedback on Trip Advisor.

We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to you liking. Our aim is to ensure that our guests are always given the best attention and comfort they deserve, thank you for your positive remarks.

We certainly look forward to welcoming you back at U Paasha Seminyak in the near future.


Yours sincerely,

Sochibul Watoni
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2023

First visit back since Covid.
I have stayed at U Paasha many times before Covid and this was my first stay since. First of all the service from all staff was five star as always so warm and welcoming. Nadi at reception was exceptional with her looking after me from check in to check out for the 7 days I was there.
The 5th floor room which I requested on booking was spotlessly clean, fresh and welcoming.
The changes I found on returning after 4 years were disappointing:
The rooftop pool area is in need of renovation the lounges are dirty, old and not appealing. The pool itself has broken tiles which are dangerous. The gardens are less appealing and in need of some care. There is not enough service for guests that utilize the pool in the morning.
Breakfast - Although very nice and many choices not as many as pre Covid. They do not have barista made latte’s Expresso machine any more. You would it difficult to find a hotel or resort in Seminyak that DOESN’T have Expresso machine coffee available in their restaurant to order any time of the day to your room, at breakfast or by the pool. As was the case at u Paasha on all my previous stays. We had ours delivered from Cafe Bali across the road every day and their service is exceptional. Also previously cold water, fruit and pastries would be left out in dining area for guests to have on their way out or back to their rooms which was welcoming and appreciated.
The good news we did get told by staff is that U Paasha will be re branding in January and a new general manager will be starting. Hopefully this will be a new start and we can expect to have a new upgraded and refurbished U Paasha back to what we experienced before Covid.
Look forward to my next stay and see if these changes will change my next review.

Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Marie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 20 December 2023

Dear MariemE1901ZG,

Our warm gratitude for always choosing to stay at U Paasha Seminyak Bali, and being one of our loyal guests thank you also for taking your valuable time to post your much valuable review on Trip Advisor.

Although our sincerest apology for the inconvenience caused regarding our hotel facilities and service performances, we highlighted those matter and instantly addressed it to head of department concerned to tackle the issues further for excellent improvement in the future.

We are hugely motivated by your comments and will endeavor to continually improve our service. Once again thank you for patronizing with us, we do hope you give a chance to welcoming you back at U Paasha Seminyak on your next trip to Bali, I can assure you that we will do our best to give you a great hotel experience that so many of our guests have grown so fond of and exceed your expectations.


Sincerely yours,

Sochibul Watoni
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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