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Bali Mystique Hotel and Apartments
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Reviews (197)
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All reviewsgarden bungalowsuperior bungalowfriendly place to staywifi coveragefamily stayingsaigon streetpotato headfew minutes walkshort walk to the beachshops restaurantsserviced dailyquiet at nightsome great restaurantsreception areacomfy bedlaundry serviceair con
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17 - 22 of 197 reviews
Reviewed 29 July 2017

My partner and I stayed at the Bali Mystique for 5 days We stayed in a Garden Bungalow close to the pool. The Bungalow was very well maintained , and clean . The best thing about staying at the Bali Mystique was that it is very quiet at night and there are some great restaurants close by Norm and his staff are extremely obliging and helpful . The pool though in shade some of the time is cool and clean In all a great place to stay We would happily stay there again Les Breen

Room Tip: Apart from the Garden Bungalows the Apartments are first class if you wish to upgrade
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Les Breen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017

I stayed for three nights travelling around Bali. Had very good experience of small, well run hotels. Hotel Mystique rooms appeared reasonable and in lovely gardens,and staff friendly.However on second evening horrified to find a rat running through bedroom.Whilst appreciate in gardens and bungalows have thatched rooms found response not so good. Was told it would be a squirrel,it was def. not, and what kind of food did I like and I could be given directions to a suitable restaurant! Eventually moved to another room with concrete ceiling which in lamplight appeared suitable ,however in the morning discovered stains on bedding and dirty chairs and bed head. Paid full bill. Not a good experience and would not return.

Room Tip: Level of cleanliness not due to staff who hardworking and efficient but general standard by owners.
  • Stayed: June 2017, travelled with family
    • Service
3  Thank pratcliffeuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

We stayed a week here and on the whole our stay has been quite pleasant. It has unfortunately been marred at the very end by being scammed by the driver organised by the hotel to take us to the airport. We paid the hotel 200K upfront for the ride. The hotel did not arrange for a Blue Bird taxi and their driver Nyoman Wila (also trading as Nyoman Tour and Service) demanded we pay him an additional 50K at the airport, apparently for "airport ticket". The hotel should not be using unreliable drivers that fleece its customers. It was very unpleasant, and I would not recommend taking any service arranged by the hotel staff.

As for the hotel itself, we booked into a Garden Bungalow and was upgraded to a Superior Bungalow free of charge due to leaks. The Superior was bigger and our one was located at the end of the garden away from the restaurant and pool so felt quiet and secluded. The shower and bathroom is indoor/outdoor but the novelty soon worn off due to mosquitoes and flies that hang out in the bathroom. No incense or insect repellent is provided for the bathroom so best to keep visits short to minimise bites. The bungalow itself is nice and comfortable with a separate "walk in robe" area. Minibar, daily water and a kettle for tea/coffee is handy even if the kettle takes ages to boil. The pool is good from the morning to lunch. It's a touch cold and does not smell of chlorine at all. The pool side bar is never staffed nor does any staff come to ask you for any orders but we liked being left alone so we didn't mind that. Food was very ordinary. Chicken mushroom soup was really bland and soto ayam was crazy salty. Watermelon juice comes watered down. Late at night it is possible to simply walk off the street and straight through the restaurant and into bungalows so would recommend locking the door at all times.

The staff are friendly and polite but seem too lax on key things: 1 cleaning - there is mould on bathroom tiles and on scatter cushions. Toiletries are simply tidied up and tiles are not wiped down (my hair remained on the tiles after 'cleaning'). Our bed sheets were not changed one for all seven nights stayed there. 2 attention to detail - leaving the bathroom door open letting mosquitoes and flies into the bungalow after the clean; drain cover is left open at all times; the bathroom plants are full of dead leaves and could do with a trim, and 3 not reliable in driver services arranged (see 1st paragraph above). The bungalow is a bit tired and can do with a refresh. The bed sheets and towels in particular though clean, contain stains at a disconcerting level.

Finally the location of the hotel seem a bit overrated in other reviews in my humble opinion. It's ideal if all you want to go to is Potato Head, Mrs Sippy and Woobar. Otherwise it is a 15 min walk to Seminyak Square which can be trying in the heat and humidity.

Overall our bungalow offered a comfortable stay and the garden offered glimpse of birds, squirrels, geckos, frog, toads and bats. Good for a sleep but be wary of the sting.

Stayed: June 2017, travelled as a couple
2  Thank carooolz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2017

A warm welcome greets Guests tat the Mystique Resort, stayed in a Garden Bungalow, which was comfortable, Had a private garden, looking out to the lush gardens and pool, l used the restaurant and bar every day, beautifully cooked meals and presented and well priced, Resort Location brilliant, and really loved that Balinese tropical atmosphere, over cocktails before dinner.

Room Tip: Bungalows nice for solo guests and smokers.
  • Stayed: June 2017, travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank richbb2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile

We have just spent a week at The Bali Mystique hotel and the service was fabulous. We had a superior bungalow which was clean and inviting. Perfect location, within walking distance of shops & restaurants. Nothing was too much trouble for the staff from extra blankets to an extra late check out. Would highly recommend this little gem.

Stayed: June 2017, travelled as a couple
1  Thank mrsroosyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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