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All reviews mini desserts pool suite creme brulees small hotel the main street boutique hotel our honeymoon attention to detail each evening his team turn down service within walking distance middle of town rooms are huge underfloor heating sparkling wine stayed here for nights
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6 - 11 of 571 reviews
Reviewed 4 weeks ago

Spacious and nicely furnished rooms. Great beds and tramps. The breakfast is good without being excellent. The negative point are showers with little water and difficult regulation. Staff were friendly and ready to help during our stay.

Stayed: September 2018, travelled as a couple
Thank davidpam4810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Guest Relations Manager at The Last Word Franschhoek, responded to this reviewResponded 4 weeks ago

Dear davidpam4810,

Thank you for this great feedback from your time at The Last Word, I am delighted to hear that you enjoyed your suite.
I regret to hear about the water being an issue and will be sure to follow up on this issue.

Wishing you safe travels.

Kind regards,
Kelsey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2018

We stayed 3 nights at The Last Word after our safari experience. The hotel is well located on the main street, close to lots of little shops and really nice restaurants and actually within walking distance of many vineyards - we visited several different ones across two days, getting a bit of exercise at the same time!

Our room was huge and very comfortable and we enjoyed the complimentary drinks in the lounge in the evenings and other little touches. It was rather annoying that the power kept cutting out in our room (several times a day, no fault of our own - would be inclined to deduct half a star for that) but hopefully they have fixed their electrics by now. We very much enjoyed the wonderful breakfasts - excellent quality and good service - and appreciated the friendly and warm atmosphere in the hotel generally.

Stayed: September 2017, travelled as a couple
Thank TrufflesSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Guest Relations Manager at The Last Word Franschhoek, responded to this reviewResponded 2 September 2018

Dear TrufflesSmith,

Thank you for this fantastic feedback from your time at The Last Word. I am delighted to hear that you enjoyed walks through the town and to the surrounding vineyards, Franschhoek is a truly beautiful valley and we are always keen to share its secret gems with our guests.

I regret to hear about the electricity being a problem, it has of course been seen to and rectified.

Wishing you safe travels, we look forward to seeing you again soon.
Kind regards,
Kelsey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

Very special property with kind and attentive staff - beautifully sized and equipped rooms - very relaxed and serene - always truly unwind at these properties. I am in the Hospitality industry myself and choose these properties to stay at myself every time I can.

Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank pafraser2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Guest Relations Manager at The Last Word Franschhoek, responded to this reviewResponded 2 September 2018

Dear pafraser2018,

Thank you for this wonderful feedback. We are delighted to hear that you choose our properties to stay at and hope to see you more often.

Wishing you safe travels.
Kind regards,
Kelsey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2018

Spacious rooms with great views of the mountains and a nice terrace to have a G&T when you get back from sightseeing . Lovely breakfasts and surprise treats when you get in in the evening. The team went out of their way to make us feel at home. Franklin provided great recommendations for local restaurants and info on things to see and do. The perfect place to stay and experience the region. Amazing all round stay.

  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Kate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Guest Relations Manager at The Last Word Franschhoek, responded to this reviewResponded 6 August 2018

Dear Kate T,

Thank you for this fantastic feedback - we hope to see you again soon.

Kind regards,
Kelsey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2018

The hotel is excellent.
The room is fantastic, very spacious, very well furnished and arranged. The bed is very comfortable as well.
The private pool and garden add to the relaxing atmosphere.
The staff and especially the manager are very welcoming and taking care of everything.
Excellent stay.

Room Tip: Chose a room with a private pool.
Stayed: July 2018, travelled solo
Review collected in partnership with this hotel
Thank Sophie_love2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Guest Relations Manager at The Last Word Franschhoek, responded to this reviewResponded 25 July 2018

Dear Sophie_love2travel,

Thank you for this wonderful feedback from your time with us in Franschhoek.
I am thrilled to hear that you enjoyed your pool suite and were able to relax.

Wishing you safe travels.

Kind regards,
Kelsey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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