We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (571)
Filter reviews
571 results
Traveller rating
493
57
15
3
3
Traveller type
Time of year
LanguageAll languages
More languages
493
57
15
3
3
Show reviews that mention
All reviews mini desserts pool suite creme brulees small hotel the main street boutique hotel our honeymoon attention to detail each evening his team turn down service within walking distance middle of town rooms are huge underfloor heating sparkling wine stayed here for nights
Filter
Updating list...
61 - 66 of 571 reviews
Reviewed 17 November 2017

We stayed here for 2 nights and found it absolutely delightful. We had a large, lovely room with a sitting area and with beautiful furnishings. The public areas are lovely as well, comfortable sofas and a wood fire for cooler days. The complimentary bar was very much appreciated and was an opportunity to meet other guests. There is no restaurant at the hotel but as it is in the middle of the town it is surrounded by many dining opportunities. The staff were very knowledgeable about local restaurants and even had sample menus available to make choosing easier. They do serve breakfast and it was delicious, lots of choice and cooked to order. We used the hotel car/taxi to take us to a wine estate for a tasting which worked out exceedingly well and was not at all expensive. All in all, a super stay!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Judi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 20 November 2017

Thank you for this glowing feedback!
We are thrilled to hear that you were comfortable in your room and that you enjoyed spending time in the lounge interacting with other guests. Our staff are incredibly dedicated and knowledgable, a small part of what makes them such a wonderful team!
Wishing you safe travels and looking forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

. Excellent, very friendly welcome, very clean and superb accommodation., very good breakfast, good location and really well looked after. Only one thing, a non slip shower mat would be great as I was worried about slipping on the tiles.

Room Tip: Maybe a non slip map in shower area.
Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank mrsebevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 8 November 2017

Thank you for this lovely feedback, we are thrilled to hear that you enjoyed your time with us in Franschhoek. We will certainly look into your suggestion.
Wishing you safe travels and looking forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

Walking along the walkway to the entrance with Wisteria trailing on the wall , roses & an amazing huge old Oak Tree at the door was an indication of the interior being equally as beautiful .
It was luxuriously decorated with the most gorgeous settees and lamps & wood fire burning on cool days .
The rooms huge and stunning , with a private pool just for that room/suite .
Once again gorgeous decor and furnishings .
Breakfast outstanding .

Stayed: September 2017, travelled with friends
Thank MargGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 2 November 2017

Thank you for this wonderful feedback!
We are very fortunate to be located in the heart of Franschhoek and to be able to walk from restaurant to restaurant. Our decor is designed for ultimate luxury and comfort, and we are so glad to hear that you enjoyed it and your time with us. We look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

I booked this hotel for a 2 nights and wished we’d booked for longer.
We tried to extend our stay after our arrival, but,unfortunately they couldn’t oblige as a wedding party had taken over the entire property (lucky them).
All of the staff were so friendly and helpful, especially Conrad and Franklyn( I think that was his name).

We were helped with Restaurant bookings and there were more helpful than the wine tram staff on advising which vineyards to visit( I say this because Conrad came over as very knowledgeable about this topic, unlike the tram staff).

Our room was huge,warm and light.
The bathroom was also huge with a separate room for the wc.
One little gripe,the shower door leaked.

Turndown was great with desserts left in the room.
Communal areas were beautiful and the complimentary bar was a first during my travels.

Breakfast was busy, so service was a little slow, but the breakfasts were the best we had in South Africa, and they always got the orders right and the softness of the eggs was exactly as ordered.

As I said earlier, I would have extended my stay here if I could.

A wonderful choice to stay in Franschhoek.
We loved it.

Stayed: September 2017, travelled as a couple
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 17 October 2017

Thank you James for this fantastic feedback!
We are truly in love with the wonderful town of Franschhoek and hope that each of our guests leave just as fond of it as we are. Conrad and Franklin are true assets toThe Last Word family and their knowledge of the area is superb! We are thrilled to hear that you enjoyed their recommendations and bookings.
Wishing you safe travels and hoping to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile

This boutique hotel is very conveniently situated for the town
Huge room pleasantly decorated
Good buffet and hot breakfast served by friendly and attentive staff
Safe parking area although it's small
Guest lounge area

Stayed: August 2017, travelled as a couple
Thank JANDDBritinParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 13 October 2017

Thank you for this kind feedback, we are supremely fortunate to be located in the heart of Franschhoek.
Wishing you safe travels and looking forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews