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“Excellent”

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The Last Word Franschhoek
Ranked #3 of 11 Hotels in Franschhoek
Certificate of Excellence
Reviewed 8 November 2017

. Excellent, very friendly welcome, very clean and superb accommodation., very good breakfast, good location and really well looked after. Only one thing, a non slip shower mat would be great as I was worried about slipping on the tiles.

Room Tip: Maybe a non slip map in shower area.
See more room tips
Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank mrsebevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 8 November 2017

Thank you for this lovely feedback, we are thrilled to hear that you enjoyed your time with us in Franschhoek. We will certainly look into your suggestion.
Wishing you safe travels and looking forward to seeing you again soon.

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9 - 13 of 514 reviews

Reviewed 1 November 2017

Walking along the walkway to the entrance with Wisteria trailing on the wall , roses & an amazing huge old Oak Tree at the door was an indication of the interior being equally as beautiful .
It was luxuriously decorated with the most gorgeous settees and lamps & wood fire burning on cool days .
The rooms huge and stunning , with a private pool just for that room/suite .
Once again gorgeous decor and furnishings .
Breakfast outstanding .

Stayed: September 2017, travelled with friends
Thank MargGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 2 November 2017

Thank you for this wonderful feedback!
We are very fortunate to be located in the heart of Franschhoek and to be able to walk from restaurant to restaurant. Our decor is designed for ultimate luxury and comfort, and we are so glad to hear that you enjoyed it and your time with us. We look forward to seeing you again soon!

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Reviewed 16 October 2017 via mobile

I booked this hotel for a 2 nights and wished we’d booked for longer.
We tried to extend our stay after our arrival, but,unfortunately they couldn’t oblige as a wedding party had taken over the entire property (lucky them).
All of the staff were so friendly and helpful, especially Conrad and Franklyn( I think that was his name).

We were helped with Restaurant bookings and there were more helpful than the wine tram staff on advising which vineyards to visit( I say this because Conrad came over as very knowledgeable about this topic, unlike the tram staff).

Our room was huge,warm and light.
The bathroom was also huge with a separate room for the wc.
One little gripe,the shower door leaked.

Turndown was great with desserts left in the room.
Communal areas were beautiful and the complimentary bar was a first during my travels.

Breakfast was busy, so service was a little slow, but the breakfasts were the best we had in South Africa, and they always got the orders right and the softness of the eggs was exactly as ordered.

As I said earlier, I would have extended my stay here if I could.

A wonderful choice to stay in Franschhoek.
We loved it.

Stayed: September 2017, travelled as a couple
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 17 October 2017

Thank you James for this fantastic feedback!
We are truly in love with the wonderful town of Franschhoek and hope that each of our guests leave just as fond of it as we are. Conrad and Franklin are true assets toThe Last Word family and their knowledge of the area is superb! We are thrilled to hear that you enjoyed their recommendations and bookings.
Wishing you safe travels and hoping to see you again soon!

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Reviewed 12 October 2017 via mobile

This boutique hotel is very conveniently situated for the town
Huge room pleasantly decorated
Good buffet and hot breakfast served by friendly and attentive staff
Safe parking area although it's small
Guest lounge area

Stayed: August 2017, travelled as a couple
Thank JANDDBritinParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 13 October 2017

Thank you for this kind feedback, we are supremely fortunate to be located in the heart of Franschhoek.
Wishing you safe travels and looking forward to seeing you again soon.

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Reviewed 8 October 2017

The Last Word is a hidden gem in a great location. Decor is understated and elegant, service is professional and unobtrusive. The breakfasts were brilliant and we liked the turndown service with mini desserts rather than the ubiquitous chocolate left on the pillow. Our Manager Franklin provided us with great dining and wine tour recommendations. Our room was spacious and we loved the water saving measures they encouraged their guests to support. The Last Word is a tranquil haven which encourages its guests to treat the property as a home away from home.

Room Tip: We loved our upstairs room
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Maria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kels_L_V, Marketing at The Last Word Franschhoek, responded to this reviewResponded 9 October 2017

Thank you Maria for this wonderful feedback. We have recently refreshed our breakfast menu and are thrilled to hear how much you enjoyed it. Franklin is a great asset to our team and has a vast knowledge regarding the available entertainment in Franschhoek, we can always count on him to know what's happening in town. Thank you for supporting our water saving efforts, we appreciate every drop that guests are able to save.
Wishing you safe travels and looking forward to seeing you again soon.

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Additional Information about The Last Word Franschhoek

Address: 68 Hugenote Street, Franschhoek 7690, South Africa
Phone Number:
Region: South Africa > Western Cape > Franschhoek
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Franschhoek
#3 Luxury Hotel in Franschhoek
Price Range: $419 - $993 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Last Word Franschhoek 5*
Number of rooms: 6
Official Description (provided by the hotel):
The Last Word Franschhoek is an exclusive five star historic residence in the heart of Franschhoek village, the gourmet capital of South Africa. It’s only a minute’s walk from the many excellent award-winning restaurants and numerous character-filled boutique style shops and galleries. Beautifully restored in the Cape Huguenot tradition, this 5 star boutique hotel has been designed with sumptuous home comforts creating an elegant, sophisticated interior with a handsome mixture of classic and contemporary furnishings. ... more   less 
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Also Known As:
The Last Word Franschhoek Hotel Franschhoek
The Hotel Franschhoek
Franschhoek The Hotel

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