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“Not Worth the Trouble!”

The French Connection
Ranked #20 of 100 Restaurants in Franschhoek
Certificate of Excellence
Price range: USD 15 - USD 18
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Dinner, Lunch, Reservations
Description: Matthew Gordon’s popular bistro in the heart of the Franschhoek village offers a relaxed culinary experience with top-quality French classics like slow-roasted crispy duck with raspberry vinegar jus; superb steaks (try the fillet mignon with three-mushroom sauce), plus the freshest fish and local produce. Friendly, informative staff ensure that French Connection remains one of the most popular stops in the ‘Gourmet Capital of the Cape’. American Express Platinum Fine Dining Award 2006–2012; Diners Club International Wine List Award 2011–2013; Tripadvisor Certificate of Excellence for 2012 & 2013.
Reviewed 6 April 2018 via mobile

We were after a simple place to dine with our 6 year old son. FC was recommended to us and so we reserved for 7:30. The place was half full and we were quickly seated. The service was decent but the delivery of food incredibly slow. We waited an hour for main courses to arrive after basic starter (meat/cheese board), by which time our son had been seated for 2 hours and his drawing book finished and patience exhausted. The food was ok but nothing special. In any case it needed to be wolfed down and dessert and coffee skipped. Our son’s chicken schnitzel was very thick and hard to cut (not tender), and flavourless. A side note to restauranteurs: children can eat fish and vegetables not just breaded/pizza/pasta/chips! I would not recommend FC to a good friend.

Thank xilofono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason R, General Manager at The French Connection, responded to this reviewResponded 14 April 2018

Dear xilofono

We were sorry to read your disappointing review of our Bistro. We work hard to maintain a high standard of food and service. Please accept our apologies for the slow delivery of your food, it certainly is not the norm. We do have quite a varied , six item kiddies menu including a steak roll and fresh fish. Once again, apologies for the delay.

regards

Matthew Gordon
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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47 - 51 of 1,671 reviews

Reviewed 4 April 2018

The food was great, really high standard - service friendly but very professional, management certainly seem to know how to run a good eatery. They certainly know how to cook steak, and their range of wine by the glass is far above the usual standard. Would go there again anytime.

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Thank richardmillar213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

If you are looking for meat... this is the place! We hade tenderloin. Perfectly cooked! Great service also.

Thank Anna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Upmarket restaurant with extremely good food and service. We will drive from the city to eat there. The manager is always around. Typical steak house fare with the usual food items. Try anything on the menu. Can take your clients there. The building can get hot because the old building as thick old walls. Cost about R250 per person.

Thank 340francoisl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

I'm glad we booked for this bistro as it is very popular and soon filled up. Sitting outside on the terrace we had mains of stroganoff and steak - both nicely cooked. Service was fine. Recommended.

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Thank bandaStamford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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