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All reviews family room big hotel rooms are nice customer care room was clean home away from home enjoyed my stay free wifi kruger park place to stay conference taps accommodation rates personnel environment venue
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Reviewed 7 September 2017

Despite the delay with checking the room was perfect, spacious and family friendly. We were very comfortable. The Restaurant was awesome, the food was perfect. The Hotel is child friendly too. We Enjoyed our stay.

Date of stay: June 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank MacDonald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTzaneen, Manager at Hotel@Tzaneen, responded to this reviewResponded 11 September 2017

Dear Valued Guest

Thank you for visiting Hotel@Tzaneen. We're so glad that you loved our spacious suites and friendly service. We are concerned that there was delay on check-in, please contact us directly on agm@hoteltzaneen.co.za so that we may get more details, as we take these sort of matters very seriously.

We are looking forward to having you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Three families overnight to rest after long days drive. Other guests (corporate/goverment group) were drunk and noisy till early hours of morning. Our complains was met with stiff smile. We depart tired and disapointed, never again.

Date of stay: May 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank jannaude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTzaneen, Manager at Hotel@Tzaneen, responded to this reviewResponded 8 September 2017

Dear Valued.

Thank you for the feedback.

We would love to get into contact with you to further discuss this matter. We take these sort of complaints very seriously.

Please contact us directly on agm@hoteltzaneen.co.za

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

The room was clean and service at the bar, restaurant and reception was excellent. Wi fi connection availability to guest is also appreciated. Although in the room if your in a specific angle you struggle to connect. In the bar there is no Wi Fi connection at all and suggest this need to make available as well.

Date of stay: August 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank jmokondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTzaneen, Manager at Hotel@Tzaneen, responded to this reviewResponded 1 September 2017

Dear Valued Guest.

Thank you for choosing Hotel@Tzaneen and for also bringing your concerns to our attention.

We would love to get into contact with you to further discuss this matter as we take these sort of complaints very seriously.

Please contact us directly on agm@hoteltzaneen.co.za

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

Although I don't have the privilege to stay at the hotel myself, I do have the privilege to work with the staff when I book rooms for my artists. Lané (GM) and her team is always friendly and professional. It is a pleasure working with them. Thank you for your generosity and kindness every year.

Date of stay: August 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank naomi817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTzaneen, Manager at Hotel@Tzaneen, responded to this reviewResponded 1 September 2017

Dear Valued Guest

Thank you for always choosing Hotel@Tzaneen when booking your Artists in Tzaneen. We are looking forward to a continued work relationship with you and your Artists.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

Security should control disturbance at night. Shouting and screaming at night especially when you're trying to sleep after a long trip, is not acceptable. We complained about the incidents and the only reaction we got was: "Oh we'll look into it." This is the first communication from your hotel since that weekend.

Date of stay: July 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank HannelizeF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTzaneen, Manager at Hotel@Tzaneen, responded to this reviewResponded 1 September 2017

Dear Valued.

Thank you for taking the time to write your review and bring your concerns to our attention.

We would love to get into contact with you to further discuss this matter as we take these sort of complaints very seriously.

Please contact us directly on agm@hoteltzaneen.co.za

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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