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“Great Happy Hour”
Review of Bonefish Grill

Bonefish Grill
Ranked #1 of 90 Restaurants in Secaucus
Certificate of Excellence
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Bar Scene
Dining options: After-hours, Dinner, Breakfast, Reservations
Reviewed 17 June 2017

Happy hour is one of the best.
Over all food (seafood) is very good
Service friendly
Brunch I heard is also very good

    • Value
    • Service
    • Food
Thank Raymond R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 36 of 264 reviews

Reviewed 14 June 2017 via mobile

I ate everything on my plate. The food was very tasty. The service could've been better however my lobster stuff shrimp compensated for the less then mediocre service. Also, try the crab fried rice..

Thank DBatten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

We had a reservation for 6 people (2 mothers) at 7:15 pm on Mother's Day at this restaurant. We eat here frequently and have always been pleased with the food and service. Our waiter, Eric, appeared to be sleepwalking through dinner service. We had to ask for plates for our appetizers, water refills, more oil, etc. Once our entrees were served, which took a long time, we never saw him again. He never checked to see if our food was ok or if we wanted anything else. We finished dinner and sat for 30 min. waiting for him to come so we could ask for our check. When we finally got our check, he disappeared again. By this time, the restaurant was almost empty. We thought Eric had gone home, so one of our party picked up the check and credit card and walked all around the restaurant looking for Eric or a manager who could take our payment. Finding none, we gave the check to the hostess to process. She didn't do anything, but finally found Eric to do it. We were there over 2 1/2 hrs., most of it waiting needlessly and being very frustrated. Not the relaxing Mother's Day treat that we had all hoped for. When we were leaving, I spoke to the hostess and told her about the poor service. Her response was "We've been here since 10:00 am this morning" and then proceeded to totally ignore us. This will be our last time at this Bonefish Grill. I emailed the restaurant manager about our experience and have received no response at all. It's too bad the manager doesn't care about his customers satisfaction, especially on a day that is so important to Mothers and families.

    • Value
    • Service
    • Food
Thank pamfromnh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonefishGrill, Manager at Bonefish Grill, responded to this reviewResponded 26 May 2017

Hello,

This is not how we wanted your visit to go. We appreciate you choosing us for your family celebrations, and want to be a part of making each visit special. We'd like to review this further if you could please take a moment to send me an email at customerservice@bonefishgrill.com with the subject "TripAdvisor Review - Secaucus, NJ". We can then correspond directly over email.

Sincerely,

Clayton
Bonefish Grill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

Very nice restaurant . Located just beside my hotel . It offers delicious food . I ordered the shrimps and the salmon. The price is quite expensive but.it worth it .

Thank Hussain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

We always order the calamari which is always good. The filet mignon is always consistent, the shrimp and scallops were good, the surf and turf shrimp was overcooked and dry. We go there once a month.

Thank pbjellysandwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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