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7 - 12 of 96 reviews
Reviewed 6 September 2016

hotel was in desperate need of repair. bathroom tub stained with dirt. pool the size of a hot tub peeling walls and exterior paint. in desperate need of repair. no mattress cover needed to use my own sheets. zero ammenities for 200 a night definetly not worth it

  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank AnneMarieC540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-Relations08751, Guest Relations Manager at Palm Villa Suites Hotel, responded to this reviewResponded 22 January 2017

Dear Guest,

Thank you for sharing your review. We hope to better understand your feedback as our rooms are upgraded with new furniture and clean, comfortable rooms. We do have covers on mattresses as well as sheets on top of that. We want to invite you back for a more fully enjoyable stay.

Best Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2016 via mobile

Stayed in the 2 bedroom as it was the only room available in town. Outside looks very run down, inside wasn't much better, my sons feet were black from the floors. For $400 for 1 night it would've been nice if they could've cleaned the floors. If you're going down with friends to have a good time and party and all you need is a place to sleep, it'd probably be good. I would not recommend for families.

Stayed: August 2016, travelled with family
Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-Relations08751, Guest Relations Manager at Palm Villa Suites Hotel, responded to this reviewResponded 30 August 2016

Dear Guest,

Thank you for sharing your review. We understand your room was comfortable, except for an issue with the floors. We have improved our housekeeping procedures and apologize for the issue with the floors and grout. We want to invite you back for a more fully enjoyable stay.

Best Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile

Would not recommend going to this place .Manager not nice , not clean , only give u two towels and is a hassle getting more .Pics are very deceiving !! List on the wall if u damage something , blinds were broke when we arrived, carpet dirty, shower was gross!!

Stayed: August 2016, travelled as a couple
3  Thank Pjmac73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-Relations08751, Guest Relations Manager at Palm Villa Suites Hotel, responded to this reviewResponded 30 August 2016

Dear Guest,

Thank you for sharing your review. We apologize for the issues with cleaning and towels. These issues have since been resolved and we apologize for the inconvenience. We want to invite you back for a more fully enjoyable stay.

Best Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2016 via mobile

No excuse for not replacing a damaged sign, a rusty warped table poolside, dingy and dirty hallways.
Cigarette butts all over. Tissue holder in some rooms are rusty. No outside area to relax since poolside furniture is grungy. Not a star 5 but only worthy of a 1 star for space in suites.

Stayed: August 2016, travelled with friends
1  Thank tpatamia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest-Relations08751, Guest Relations Manager at Palm Villa Suites Hotel, responded to this reviewResponded 30 August 2016

Dear Guest,

Thank you for sharing your review. We apologize for the inconvenience for the sign (which is currently removed for repair). We will review the cleaning issues with our team to improve our facilities for our guests. We want to invite you back and we know your stay will be better.

Best Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2016 via mobile

Before arriving at the hotel, I read terrible comments on how disgusting this hotel would be. I was pretty nervous and decided to bring my own towels, pillows sheets, and blankets. We were very surprised on how nice the lady at the front desk was and how spacious and clean our room was. Of course it is not a 5 star hotel, but for the money we paid it was a perfect place and our group would definitely come back!

Stayed: July 2016, travelled with friends
Thank Cyn2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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