Actually I can say there is NO customer service at this Macy's location. The man at the Cologne counter tried to push me to only buy prada Cologne. The Sun glass hut supposedly manager was rude. The jewelry counter once you found someone to help you was not very helpful. They told me I could not use a gift card, that it would not work. I came home, I called and of course the card was accessible only if they had called like I asked them to. I will not be going back to this location. I can order everything on line and get it in 3 days with a lot less headache and aggravation. Nordstrom blows Macy's away with customer service.
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