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“Good for business trips!” 4 of 5 bubbles
Review of Westminster Hotel

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Westminster Hotel
Ranked #1 of 1 Hotels in Livingston
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good for business trips!”
4 of 5 bubbles Reviewed 1 April 2012

I stayed at the west minister while on a business trip to New Jersey. The amenities provided were basic and neat and clean. The breakfast though is not recommended and is below average. All in all a pleasant stay for a sort duration.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anuaaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review, 4 April 2012
Dear Anuaaru,

Thank you for taking the time to post a review of Westminster Hotel. We appreciate your kind words. Thank you, in particular, for your feedback on our complimentary breakfast. Please know that we are working to improve our breakfast offering and should see some changes in the very near future.

Thank you for staying with us and we hope to see you again soon.

Best Regards,

Zohre Bingol
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

609 reviews from our community

Traveller rating
    257
    214
    78
    40
    20
See reviews for
175
134
33
187
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
bentonville AR
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

Booked this hotel through Hotwire as the alternative upscale chains (Marriott/Hilton) were asking $250+ and this was listed (blind) at $125. Rooms are equivelant quality to those name brands with realtively quiet location and reasonable sound insulation. Bed, pillows and linens of good quality and very comfortable - good nights sleep to be had.

Reception friendly and check in easy - assistance with parking/bags available. Great bar and restaurant with very good quality food. Internet easy and fast.

Only letdown was breakfast - well I guess you could call it breakfast. A few woeful muffins, juices and coffee served buffet style in the bar. No real breakfast available - no better than a Hampton Inn. Disappointing for a self proclamed 4 star hotel to offer such to its guests.

However on the whole good.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LiamBuckley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review, 30 March 2012
Dear Liam Buckley,
We are pleased to read your review of our Hotel, services and staff. We strive to provide luxurious accommodations along with good value. Thank you so much for also mentioning the quality of our bedding. We receive many compliments about our bedding everyday.
We also appreciate your feedback about our complimentary continental breakfast and very sorry to learn that you were disappointed about what was offered. We would like to mention that we offer more options through room service that’s available in the morning. Nonetheless your comments are well made and we will use them to improve our offerings.
Thank you for staying with us and we look forward to your return.

Best Regards,

Zohre Bingol
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morris, Connecticut
Level Contributor
163 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 12 March 2012

The wxperience was most enjoyable. Will use the same hotel next time I'm in the area.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ref4219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review, 13 March 2012
Dear Ref4219,

Thank you for your 5 star review. We appreciate you taking the time to let us know about your experience. We take great pride in providing “top notch” service. We are also very pleased to read that you enjoyed your time at the Westminster Hotel. We look forward to your next visit.

Best Regards,

Zohre Bingol
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

I checked in with my family for the weekend. The staff was very helpful and dealt with all my child related request very graciously! My husband already told me he wants the blanket and pillows from the hotel as a birthday present! It was super comfortable and luxurious! When I arrived the hotel seemed very busy...I was concerned that it may be noisy or the service would be lacking. Nothing was further from the truth! The hotel was quiet at night and the service was outstanding! Can't wait to go back!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OnTheRoadAgain18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review, 1 March 2012
Dear OnTheRoadAgain18,

Thank you so much for sharing your experience on Tripadvisor! We are delighted to read your review. We appreciate your kind words about our staff and our hotel. We work diligently everyday to ensure that each and every guest is cared for and their expectations are exceeded. We are glad to hear that you found our blankets and pillows to be comfortable and luxurious. It would be my pleasure to assist you in purchasing them for your husband’s birthday. Please don’t hesitate to contact me directly on 973.548.0076. We look forward to serving you on your next visit.

Best Regards,

Zohre Bingol
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morristown, New Jersey
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 28 February 2012

I attended a wedding this past weekend at Crystal Plaza. My boyfriend was in the wedding party so I checked into the room after the church and before the reception. Hotel room was very nice and was pleased with my room. I am very glad I checked into the hotel before the reception.
Some of the people who were in the wedding party went to check into the hotel after the reception and were told that their rooms have been given up. That is the last thing you want to hear. A family who was all in the wedding with their 2 small children did not have a room as well. They were offered a free room and free ride to the Short Hills Hilton and also a ride back to the Westminster in the am to get their cars.
So just beware, even if you have a block of rooms reserved, and have made a reservation, if you can not check into the hotel until after the reception, I would call the hotel and let them know this so they do not give your room away.

Stayed February 2012, travelled with friends
Helpful?
2 Thank Leeza16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestminsterMgmt, Front Office Manager at Westminster Hotel, responded to this review, 28 February 2012
Dear Sandee16,

Thank you for taking the time to share your experience. We appreciate your kind words.
The Westminster Hotel regrets the experience that those folks from your party had. We are deeply sorry for the inconvenience caused to them. This is a very rare situation occurred due to a case of extreme necessity. We would like take this opportunity to explain. When we confirm reservations, we make a commitment to our guest that they will have a room on the scheduled date. Our commitment to our guests is based on other guests’ commitment to us. We had a small group of in-house guest who did not check out on the scheduled date. Subsequently we found ourselves in this very unfortunate situation.

We offered accommodations to this guest at another property that is comparable in quality and round trip transportation. On a positive note, after all, we were able accommodate this guest at the Westminster Hotel that night on a complimentary basis, because another member from the wedding group had a room reserved but wasn’t staying at the hotel.

Westminster Hotel is committed to delivering the highest level of service, we recognize that in this instance we fell short of our commitment. Please accept our heartfelt apologies. We would appreciate another opportunity to restore your confidence with the Westminster Hotel.

Best Regards,

Zohre Bingol
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westminster Hotel

Property: Westminster Hotel
Address: 550 W Mount Pleasant Ave, Livingston, NJ 07039-1608
Phone Number:
Region: United States > New Jersey > Livingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Livingston
Price range (per night): $188 - $374
Hotel Class:4 star — Westminster Hotel 4*
Number of rooms: 183
Official Description (provided by the hotel):
Uniquely chic. Inviting and inspired. Open your eyes to the extraordinary at Westminster Hotel, a different kind of luxury hotel. Situated right in the heart of Livingston, New Jersey, our AAA Four Diamond hotel caters to the distinct tastes of today's travelers. Make reservations for stylish hotel guest rooms and suites boasting a classic contemporary design. While you're here, you'll enjoy a refined mix of first-class amenities intended to please everyone from destination spa hotel goers to corporate hotel guests in Westminster Club Level Rooms and Suites. Elaborate or intimate. Elegant wedding receptions or Fortune 500 company executive conferences. Westminster Hotel provides premier meeting facilities, social event venues, banquet rooms—even exquisite outdoor event space—for an array of special occasions. Surrender to a seductive dining experience at the New Jersey location of Strip House Restaurant, one of America’s best steakhouses. And treat yourself to the hotel’s decadent spa services, state-of-the-art health and fitness center and indoor heated swimming pool and Jacuzzi. In the neighborhood? Drop by and say "hi." We proudly serve our beautiful northern New Jersey community and beyond, hosting Livingston, NJ and Essex County neighbors and guests from surrounding cities, including Florham Park, Short Hills, East Hanover, Parsippany, Basking Ridge and Morristown. Westminster Hotel is located only 20 minutes from Newark Liberty International Airport and 20 miles west of New York City. Convenient train access is a short ride away and runs directly into Penn Station in midtown Manhattan. ... more   less 
Reservation Options:
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Also Known As:
Westminster Hotel Livingston

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