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“Terrible Food and Service”
Review of MacKenna's Restaurant - CLOSED

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MacKenna's Restaurant
Cuisines: American
Description: Breakfasts and lunches served. Family restaurant.
Restaurant details
Description: Breakfasts and lunches served. Family restaurant.
Reviewed 8 August 2017

Travelling through the area we came across MacKenna's .We should have continued driving.The well done bacon served was not well done,Sitting at the near-kitchen counter.the loud laughter then "Here's some well done !"was followed by a smirking server's delivery of burned bacon pieces ,My friend's chicken breast sandwich was a frozen product probably heated in a microwave, the fries ranged from burned to undercooked. This place may have it's regulars and may treat them better, but the personnel demonstrate inconsideration and disrespect towards customers and the food they prepare.Shame on MacKenna's.

    • Value
    • Service
    • Food
Thank 451jaynej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (46)
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4 - 8 of 46 reviews

Reviewed 31 January 2017

The staff is always so welcoming when we bring in our young grandchildren. Crayons appear like magic and orders are filled quickly. Friendly, family oriented, reliable. Relaxed. Always happy to be there.

Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2016

You grandparents will love this place. The menu is tailored to the older population of New London with their favorites and relatively bland menu. Not the best place for the college student contingent population.

    • Value
    • Service
    • Food
Thank Sara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2016 via mobile

We had lunch at MacKenna's, and our entire group was in a breakfast mood. Luckily, they serve their breakfast options all day long. Three of our group enjoyed pancakes, and one got an egg/toast/spuds meal. All were good. The buttermilk pancakes weren't anything special. We felt our meal was OK, but not worthy of more than three stars.

Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2016

I ordered a lobster roll but the meat had spoiled. My husband's salad was wilted. They need to do better.

Thank ellentravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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