Harrahs in Lake Thoe didn't give us the room that we booked. We booked the Exective Room and they gave us the Luxury room. Yes it was nice but not what I booked. They didn't even tell us that they were giving us a different room than we booked. When we didn't have the amendties as shown when I booked I sent my husband the next morning to check out why we didn't have the coffee pot in our room. He came back and said that they said that I booked the Luxury and not the Exective room. I had my confirmation paper and showed it to my husband that I booked the Exective Room. When he took it down and showed them, they than said it must have been a computer glich and there were no real differences expect for the coffee pot and they sent one to our room. After my outrage, they finally got us the right room way down the hall way. There was a difference to me, it was a little bigger and nicer. They did not credit the difference of the room. The buffet was good and the view was beautiful but the staff was not easy to get along with. The slot machines were tight.
- Free Parking