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49 - 54 of 776 reviews
Reviewed 12 July 2017 via mobile

Great for the price. A bit aged however very clean. Staff was wonderful. We had Mexican food inside the hotel at the food court it was delicious!The exterior could use some attention. However this was minor.

Stayed: February 2017, travelled as a couple
Thank Gloria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, Manager at Primm Valley Resort & Casino, responded to this reviewResponded 20 July 2017

Thank you for taking the time to review your trip.

We truly appreciate your patronage and thank you for the feedback. I read every comment from these reviews personally as we are constantly trying to improve our product for guests like you.

Thank you again look forward to seeing you again in the near future.

Sincerely,
Juli Chavez
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2017 via mobile

This casino is awful. I'm staying here as if the date of this note. While the rooms are nice, if you are thinking of Gambling here RUN!!! Machines are VERY VERY tight! I was playing one for a few HOURS tonight and a few times got into the 25 extra spin bonus..the most I won was 8.00. This casino is struggling financially and it shows. It's Saturday night and there are less than 25 people here. (Word must be getting around that this play returns NOT ONE CENT ) to its patrons. WILL NEVER RETURN

Stayed: July 2017, travelled with family
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, Manager at Primm Valley Resort & Casino, responded to this reviewResponded 6 July 2017

Thank you for taking the time to review your trip. I apologize for your experience. If you would be so kind as to email me at jchavez@affinitygaming.com, I would like to address your concerns personally.

We truly appreciate your patronage and thank you for the feedback. I read every comment from these reviews personally as we are constantly trying to improve our product for guests such as yourself.

Thank you again look forward to seeing you again in the near future.

Sincerely,

Juli Chavez
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2017

Stayed here out of convenience and was happy with the choice. All casinos smell like smoke and this is no different but the room was pleasant and very cheap price so I was happy. Ate in a small place inside the hotel and food was plentiful and again value was there. Nothing fancy here but if you need a room and can't drive anymore this will work well.

  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank kyle w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, Manager at Primm Valley Resort & Casino, responded to this reviewResponded 24 June 2017

Thank you for taking the time to review your trip.

We truly appreciate your patronage and thank you for the feedback. I read every comment from these reviews personally as we are constantly trying to improve our product for guests like you.

Thank you again look forward to seeing you again in the near future.

Sincerely,
Juli Chavez
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2017

I booked a room for my family with two small kids. I put in the request if i can get a non smoking room and for someone to call me back to confirm. Not hearing from anyone i called two days later and was told that they can't guarantee us a non smoking room. I spoke to the supervisor Shakira and was told that was their policy was first come first serve so any request such as two queen beds, non smoking rooms, etc can be substituted at their discretion. Needless to say we're canceling because their accommodations are non accommodating

Room Tip: They charge a resort fee
Stayed: June 2017, travelled with family
Thank beth t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, Manager at Primm Valley Resort & Casino, responded to this reviewResponded 24 June 2017

Thank you for taking the time to review your trip. I apologize for your experience. If you would be so kind as to email me at jchavez@affinitygaming.com, I would like to address your concerns personally.

We truly appreciate your patronage and thank you for the feedback. I read every comment from these reviews personally as we are constantly trying to improve our product for guests such as yourself.

Thank you again look forward to seeing you again in the near future.

Sincerely,

Juli Chavez
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

Booked this hotel online @ 10:10am CANCELED the reservation @ 10:26am 22May17. As I reviewed the reservation, & looked for room details, I noticed that there was no indication of or distinction from the availability of Non-Smoking rooms v smoking rooms. I called the 855 TF # and after several attempts and then a few rounds of button pushing- the computer message said: "If you want help call the hotel directly - Good-Bye!!" So, since I was still on the reservation page... I said Good-Bye to the reservation as well.

Stayed: May 2017, travelled as a couple
5  Thank Samuel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, Manager at Primm Valley Resort & Casino, responded to this reviewResponded 3 June 2017

Thank you for taking the time to review your trip. I apologize for your experience. If you would be so kind as to email me at jchavez@affinitygaming.com, I would like to address your concerns personally.

We truly appreciate your patronage and thank you for the feedback. I read every comment from these reviews personally as we are constantly trying to improve our product for guests such as yourself.

Thank you again look forward to seeing you again in the near future.

Sincerely,

Juli Chavez
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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