We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome food - Questionable Service”

Kaizen Fusion Roll & Sushi
Ranked #12 of 304 Restaurants in North Las Vegas
Cuisines: Japanese
Restaurant details
Reviewed 14 December 2016

We just moved to the area and literally came over from unpacking boxes and wanted to check out some neighborhood places. It was late and most places were closed, but Kaizen was open until 10 and we came in at 9 and they said no problem. Nice place. Great menu.

We ordered a number of items. Only 4 other folks in there. Let me just say up front that the food was incredible! We had ramen and pork belly and smoked salmon sashime and other items. We'll definitely be back.

But, the only reason I gave this 3 stars instead of 5 stars is the service. We had a young girl. Literally zero eye contact. No personality. No conversation. Might as well have been talking to a robot. We had just started on our appetizers and she was already bringing 2nd courses. Now trying to eat appetizers and 2nd courses and she's bringing more. Table didn't have enough room! She's trying to take plates away that still had food on them that we were still eating from. No apologies. No nothing. We had to tell her to please slow down. She would just turn and walk away. She had places to go and things to do.

By 9:30 still 30 minutes to closing she's rushing us. Are you done? Are you done? Then the floor manager (very nice guy) comes over while we're still eating at wants us to close out our bill. Says no rush ,but he has to close out the register. Wait, I thought the restaurant closes at 10? It's only 9:30 and we're still eating! He says he has to close out the register. OK. Whatever. So...almost a 100 dollar meal out and done in 30 minutes.

We'll be back but c'mon. I'd be happy to give you 5 stars next time!

Thank Jonathan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (52)
Traveller rating
Traveller type
Time of year
Language

15 - 19 of 52 reviews

Reviewed 15 November 2016

Ate here for lunch, sushi specials for lunch were huge and included soup. Great value and will return and try more. We had two special rolls and they were good, service was good as well.

Thank JeffandDiane89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2016

We have been going to Kaizen for years, and have rarely been disappointed. There was a time when they were trying some new stuff and we were not happy, but they have definitely rebounded from that. This is a very good sushi spot for locals and Aliante guests. The best option is the all you can eat from the extensive menu of rolls, nigiri, tempura and appetizers. Service has always been good, and the fish always fresh. Remember if it don't smell right send it back. Any good sushi restaurant should gladly make you a fresh roll.

    • Value
    • Service
    • Food
Thank Mike O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2016

We had to wait over 15 minutes to be seated, their were a lot of empty seats I saw no need to wait. When our orders came to us the Sushi had a very bad smell to it.Fresh fish of any kind should never have a smell to it. We will never be back to this establishment. :(

    • Value
    • Service
    • Food
Thank TBrummerloh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2016 via mobile

Ive come here a few times. I think most of the fish is fresh and really good. The quality is average to above average. Lots of no rice options too. Its quiet and service is great. I have not had a bad meal here yet.

Thank katravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Kaizen Fusion Roll & Sushi also viewed

North Las Vegas, NV
North Las Vegas, NV
 

Been to Kaizen Fusion Roll & Sushi? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing