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Camper38110

Great Hospitality at the Aria Hotel

5.0 of 5 bubblesReviewed 4 weeks ago
Beautiful hotel with lots of great food options. Hotel service level and commitment to operational excellence is clearly visible from the hotel staff at all times. This hotel is located in a quiet location close to the Las Vegas Strip. Enjoy your stay.
Date of stay: December 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (37,839)
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Reviewed 4 weeks ago

Check in was quick with a fully staffed front desk. I was upgraded to a tower suite which was appreciated. The room was lovely and well appointed. The in-room tablet with room controls and hotel info was convenient. The bed and pillows were awesome. It was just what I needed for a relaxing stay.

Date of stay: January 2025
Trip type: Travelled solo
Thank Joenn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2025 via mobile

Just checked in. Very disappointed. Dated hotel. No coffee in the room. Needed to ask for slippers to be brought in.

Old TVs, meaning TVs are not smart - no YouTube, no Netflix.. They really don’t want you to spend time in the room.

Overall, a feel of 3 stars hotel at best.

I would avoid staying here.

Room tip: Stay at a newer hotel.
Date of stay: January 2025
Trip type: Travelled as a couple
1  Thank 528romank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MGM Resorts Guest Experience, Owner at Aria Resort & Casino, responded to this reviewResponded 4 weeks ago

Dear 528romank,


Thank you for taking the time to share your feedback regarding your recent stay at ARIA. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any disappointment you encountered during your visit. We understand the importance of providing a comfortable and modern environment for our guests. Your comments about the dated hotel, the lack of coffee and slippers in the room, and the older TV equipment have been noted. We regret that these aspects of your stay did not live up to your standards, and we apologize for the inconvenience this caused. Regarding the TV and entertainment options, we acknowledge that the lack of smart TVs with access to services like YouTube and Netflix may have impacted your overall experience. We take your feedback to heart and will certainly consider these suggestions during future renovations. We truly value your patronage and appreciate your constructive comments. We hope you will consider giving us another opportunity to provide you with a better experience in the future.

Warm regards,


Maddie
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2025 via mobile

I visited solo at the end of December to be joined by friends in Jan.
I had a queen room on the 10th floor with an epic view. The room was large with a comfy bed. Loved the bath/shower set up in the bathroom and plenty of vanity space.
My iPad control didn’t ever work so I just used the controls on the wall which was fine. The iPads worked fine in my friends rooms so obviously mine was just glitchy.

The rooms were super quiet and elevators clean and easy to navigate to both from the room and the casino and promenade level floors.

Casino itself is smaller than some other hotels but was perfect size for us. Always felt safe in and around the hotel which is in a great location.

Visited off season so just the sky pool and hot tubs were open. 3 nice hidden away hot tubs and pool area was large with plenty sun loungers which were super comfy. Pool service was ok the food was good I had a cheese steak which would have easily fed two. Water available for free.
Chilled area with some tunes playing but not overly loud perfect sunny winters afternoon relaxing a nice time out from the buzz of the strip

Would definitely recommend a stay.

Date of stay: December 2024
Trip type: Travelled with friends
1  Thank JCambridge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2025

Very nice modern facility and service culture. Easy to traverse. Very nice pool experience in good weather. Diverse restaurant opportunities. Easy to visit other properties up and down the strip. Clean and crisp in every portion of hotel.

Date of stay: January 2025
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ronald C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2025 via mobile

Stayed for 2N in November.

We have stayed at Aria in the past and loved our experience but this was our first time coming back in 7-8 years. So decided to stay back at aria. Let me tell you, rooms have become old and service is almost non existent !

Rest of the hotel is still the same but I wouldn’t stay again here. Rather stay in one of the newer hotels.

Check in process was easy and didn’t take too long since we arrived early in the day. But check out took almost 30 minutes.

Date of stay: November 2024
Trip type: Travelled as a couple
Thank beantowntraveller1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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