I always stay here in Vegas. You pay a premium but to get the best. Wonderful rooms and staff. Amazing (although sometimes crowded pool). Wonderful amenities. Separate elevator banks for different floors. Every detail is exquisite. Their suites are worth it!
Dear Jonathan,
I am ecstatic that our elegant guestrooms and Five Diamond service of our courteous staff thoroughly impressed you during your recent stay. It is our vision to create the single most significant resort experience in the world, and your candid comments reassure me that we are successfully accomplishing that goal. I truly appreciate your feedback, and look forward to exceeding your expectations on your next visit soon.
Courteously,
Belisa Suarez
Director of Hotel Operations
Really love this hotel. Rooms are big, breakfast is amazing. The only drawback is the huge waiting line to check-in. Other than that i totally recommend it to anyone visiting Vegas and i hope i can return soon.
Dear Guest,
I am thoroughly delighted you loved your stay at ARIA Resort & Casino. Thank you for sharing how our spacious guestrooms and appetizing breakfast offerings exceeded your anticipations. Please know that your feedback regarding the extended wait time you encountered at check-in has been forwarded to the appropriate areas for future improvements. It is our goal of providing lasting memories for our guests, and your comments let us know that we have done so for you. Thank you for recommending us to others, and I look forward to welcoming you back for many more remarkable visits in the future.
Sincerely yours,
Belisa Suarez
Director of Hotel Operations
Aria continues to be the go to for every Vegas Trip. It also has my favorite Mexican restaurant, Javier's, which is a whole entire story in itself. But with great amentites, world class service and cleanliness that one comes to expect.....don’t miss up an opportunity to stay. Look forward to next time in a couple weeks.
Dear Brent,
I am thoroughly delighted to read that you enjoyed your return visit to ARIA Resort & Casino. Thank you for sharing how our luxurious amenities, appetizing Mexican fare at Javier's, and exceptional staff exceeded your anticipations. It is our goal of providing lasting memories for our guests, and your comments let us know that we have done so for you. Thank you for your review, and I look forward to welcoming you back for many more remarkable visits in the future.
Many thanks,
Belisa Suarez
Director of Hotel Operations
Stayed in the Aria for 4 nights with another couple and it did not disappoint. The rooms were extremley comfortable and spacious. The rooms were also very modern and I loved the bathroom, so much space! The Casio was very nice, smaller than some other ones on the strip but most of the casino staff were extremely helpful and there were some memorable dealers who went out of their way to help us and chat to us. The check in staff were also helpful and we had an extremely helpful gentleman help us at concierge (his name escapes me!) But he booked concert tickets and a host of other things and went above and beyond! I only had one rude encounter with a porter whom I asked for matches and he told me he didn't smoke so he didn't have any (I had gotten them from the porter desk the previous day), I asked a different gentleman and he immediately helped me. I didn't dine in any of the restaurants some of them are pricey as are the stores etc but it is a five star resort. The location was good and I would definitely stay here again if possible! It was everything I thought it would be.
Dear Maria,
Thank you for taking the time to review ARIA Resort & Casino on TripAdvisor. I am overjoyed to know that many facets of our resort left you with lasting memories, especially our contemporary decor, luxurious bathroom accommodations, and enthralling gaming atmosphere. Moreover, it is gratifying to read you highlighting the unparalleled service provided by dealers in the Casino, at the Front Desk, and Concierge. However, it is regrettable to learn that our service level fell short in other areas. Rest assured, your feedback regarding this issue has been relayed to the appropriate management for further review and future improvements. Your comments are highly valued, and it will be our pleasure to welcome you back to ARIA in the future.
Earnestly,
John McDaniel
Director of Guest Experience
If you want the best of what Vegas has to offer AND you want to feel important, then you need to stay at the ARIA! We have not been disappointed by anything in our many stays there. Feels like their care, professionalism and they way they make each of us feel special and welcomed into their home gets better with each visit. Make the right decision and stay at the ARIA!
Dear Lane,
I know you had a multitude of resorts to choose from in Las Vegas and truly appreciate you staying with us at ARIA Resort & Casino. I am elated to hear that from beginning to end, your visits have been memorable. Positive feedback, such as yours, reassures me that we are holding true to our Five Diamond distinction. Thank you again, and I eagerly anticipate your return.
All my best,
Belisa Suarez
Director of Hotel Operations
