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Reviews (15,691)
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9,436
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Reviewed 6 April 2018

An alarm went off at 2:45 a.m. and stayed on for 20-30 minutes. It was a piercing alarm accompanied by a LOUD and obnoxious recorded voice repeating the same message about how we would be notified of the source of the alarm. We never were notified. The front desk never answered our calls and the hotel did not apologize, did not provide any explanation and did not or offer any consideration for the ordeal it put an entire building of guest through. Not acceptable.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
1  Thank mikeB9261KV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Manager at Bellagio Las Vegas, responded to this reviewResponded 6 April 2018

Dear mikeB9261KV:

Please allow us to extend our apologies for any inconvenience or disconcertment felt at the result of the activation of our emergency response system. While the safety of our patrons and staff is always our top priority, we regret any disturbances this may have caused you. We value your total satisfaction, and strive to always provide a pleasant, trouble-free resort destination experience regardless of circumstances. Regrettably, we fell short of this goal in your case. We look forward to providing you with a more memorable stay, the next time you come to town.

Sincerely,

Seth L.

Guest Services Specialist
MGM Resort International
Bellagio Hotel & Casino
guestservices@bellagioresort.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Stayed here on a business trip, the hotel is nice enough but I wouldn't stay here on my own dime. If you try to put food in the refrigerator, it will cost you $50. Pricy snacks set out but don't eat them ($18 for a bottle of Fiji water etc) The toilet flushing had a weird sound like everything was coming back at you. Nice glassed in shower with separate tub. Guest computers not working to print boarding passes, elevator man knew nothing about it. Long walk to get from room to conference rooms.

Stayed: March 2018
Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Beautiful hotel, lovely spacious rooms. Casino was fun. Food and drink very expensive. $22 for a bottle of water!! That’s what you can expect. All in all excellent base to explore this amazing place. Thoroughly recommended

Stayed: March 2018, travelled with friends
Thank mulliss1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Excellent hotel! We stayed in a fountain view room and the view was like none other in vegas! Worth the price! We just ran into a little proble the elevators were out pf power and we had to wait in line to go to our room. The pool is great! The O show also was a thing of beauty!!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank jmrm55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Very nice hotel and one where we have stayed previously and so why we returned. Lovely location and a nice room space and layout but for price there are certainly better offerings close by.

For all the Ho-ha the elephant in the room items are the following

- $60 per night payable in resort fees and self parking, outreageous is all I can say

- charged for mini-bar items that we never used as we didn’t even open the door

- Huge Lines for check in


All in all a very nice hotel but living on its reputation for sure and overpriced without a shadow of a doubt

Room Tip: You will only get what you pay for
Stayed: March 2018, travelled with family
1  Thank Buckshee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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