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Reviewed 6 April 2018

This is our first at Planet Hollywood and the hotel is excellent in terms of room size, furnishings, cleanliness, and Wi-Fi (only if you stay on higher floors). The only bummer is the jacuzzi pool (under repair). We did not try the pool. Gym facility is adequate.
Will definitely come back again.

Room tip: Don’t use express check-in,computer generates first available room which may be on lower floors and next to elevators/vending machines
Date of stay: April 2018
Trip type: Travelled with family
Thank JKL V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew B, Digital Reputation Specialist at Planet Hollywood Resort & Casino, responded to this reviewResponded 6 April 2018

Thank you for the feedback you have provided us as well as our valued TripAdvisor travelers! We are delighted you had the opportunity to enjoy our renovated rooms and clean environment. We value your business and certainly hope to host you again so that we may continue to serve and accommodate you to the level you expect and deserve!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

Rooms are hit or miss view wise or quality wise. If your on a promo you're likely to get a poorer room. Prices for rooms are all over the place depending on where you look. 59, 79. 99 more. Never know what they'll charge. PH follows the new trend of jacking people for every dime - no coffee pots anymore. Location is good, but it can be a bear to get an Lyft. Porters didn't seem to give a crap about speed or anything - tips no longer make any difference to this staff.

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank L3914AVjamess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew B, Digital Reputation Specialist at Planet Hollywood Resort & Casino, responded to this reviewResponded 6 April 2018

Thanks for the review on your latest visit. While we are glad you enjoyed yourself in general, we regret any issue with the condition of your room. We strive to give our guests fun, memorable experiences, so it is always disappointing when we fall short. We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Great hotel and casino. The rooms are very nice. Haven't heard one neighbor since I been here. Excellent service. Great decor and view. Even the hotel staff are very professional and respect your privacy. I will stay here again

Date of stay: April 2018
Trip type: Travelled with family
1  Thank Tanakia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew B, Digital Reputation Specialist at Planet Hollywood Resort & Casino, responded to this reviewResponded 6 April 2018

Thank you for taking the time to review your latest visit, Tanakia! It is delightful to know you had a positive overall experience. We are elated you enjoyed our great rooms and excellent customer service. We are grateful for your business and hope you will consider staying with us again in the near future!

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Reviewed 6 April 2018

The location of Planet Hollywood 'on the Strip' is perfect, centerally located. Prices are reasonable for the 'average-income' travelers. Plus the restaurants and shops all within the complex. Not only for 'solo' travelers, but families as well.
Clean and safe.

Room tip: No coffee-maker, but I don't drink, so no problem, might be for others.
Date of stay: April 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
1  Thank Eileen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew B, Digital Reputation Specialist at Planet Hollywood Resort & Casino, responded to this reviewResponded 6 April 2018

Thank you for taking the time to review your latest visit, Eileen! We are delighted you had a positive experience. We are glad you enjoyed our central location and restaurant selection. We hope you will consider staying with us again in the near future!

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Reviewed 6 April 2018

Our room was very nice, housekeeping was truly on their Job and the atmosphere is accommodating to all.The food in the Diamond lounge was very good with a variety for all personnel were very nice. Our overall experience this time, as well as others, was awesome.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank cdarby6267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew B, Digital Reputation Specialist at Planet Hollywood Resort & Casino, responded to this reviewResponded 6 April 2018

Thank you for taking the time to review your latest visit! We are delighted you had a positive experience. We are thrilled you enjoyed our nice rooms and accommodating atmosphere. We hope you will consider staying with us again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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