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All reviews mandalay bay half bath house of blues powder room living room lazy river main bathroom wave pool floor to ceiling windows suite hotel wet bar mini bar king suite south end of the strip four seasons separate shower non smoking
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Reviewed 11 October 2017 via mobile

We checked in Thursday evening, 10/5/17, just days after the shooting attack on the Route 91 Harvest festival. We never considered canceling our trip, and were so glad we went. The Delano is incredibly beautiful. The lobby and check in area is gorgeous, and the staff were so welcoming. Our suite was as beautiful as the stock photos. There were 4 of us, and we had more than ample room. Everything was clean, organized, comfortable. The double sink and separate tub and shower in the master bathroom was fantastic for 4 women getting ready at the same time. And the half bath in the living room was perfect based on, again, the number of us in the room.
I had read reviews that made it seem like it was kind of far away from the Mandalay Bay casino and its amenities, but it was literally right there, down a lovely hallway.
We did bring our own coffee cups and k-cups for the in-room Keurig, as using the mini bar supplies was $5 per cup. The personal use shelf in the mini bar fridge was really small, so don’t anticipate storing leftovers.
If you’re looking for a gorgeous room that’s quiet but right by all the action, the Delano is the place to be.

Date of stay: October 2017
Trip type: Travelled with friends
7  Thank HeyJube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017

Lovely, calm, serene hotel. Lobby is beautiful and quiet. Quick check-in. Lovely staff. Nice to have the separate sitting room and the extra half bath with three ladies all staying together. Had no issues with noise with from outside or inside. Stayed on the 20th floor facing the mountains. The beds were heavenly - one of the most comfortable I've slept on. Housekeeping missed us the first day - a quick call downstairs had them come up and take care of it. Rented a cabana at the Delano pool one day and it was lovely. Yes, the pool is a bit of a hike but we weren't bothered by this. Staff at the pool was great as were the food and drinks. Lazy river was a ton of fun.

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
3  Thank SurfergirlCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Manager at Delano Las Vegas, responded to this reviewResponded 12 October 2017

Dear SurfergirlCalgary:

Delano is a relaxing, pleasant experience, where guests enjoy the elegant, boutique-style facilities, amiable service, and inviting resort atmosphere we provide. Thank you for making mention of our serene pool complex and luxurious accommodations. It is gratifying to know we could meet and exceed your expectations. We hope to welcome you back again, when next your travels bring you to Las Vegas.

Sincerely,

Seth L:

Guest Relations Specialist
Delano Las Vegas
MGM Resorts International
guests@delanolasvegas.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

Came October 7th and it was a pleasure as always. I’ve always felt safe here and they’ve upped security asking for everyone’s room keys with no exceptions! I was waiting for my clients and even w all their information and room # I still had to wait which I honestly didn’t mind. Many plain clothed security as well.

Date of stay: October 2017
Trip type: Travelled on business
2  Thank PlaytimewithMiss_T_e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

But don't go expecting value for
Money as nothing is cheap. Thought I would take
Money out of an ATM in the Mandalay Bay. Have been paying $3.95 all over Calif to get my own money, $19.99 in the Mandalay Bay !!!!. That all said, staff were brilliant, friendly and very professional and we would like to thank them all for their hospitality and warmth after such a horrendous week.

Date of stay: October 2017
Trip type: Travelled as a couple
2  Thank 990SteveH990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

First off let me start by saying the casino host Steve was incredible and did an incredible job getting us set up for our visit. He did exactly what he promised. We
communicated with him weeks in advance regarding the stay and he did not disappoint. He recommended the Delano suites, said we would love the suite and we sure did. The resort all around is stunning.
Our suite was what we hoped for and more. Spacious, comfortable and I think we were happiest about the 1.5 bathroom.
The room was extremely clean and beautifully decorated and really couldn’t have asked for more. The bed was a dream!!! Also, the fact you could hear nothing going on outside your suite was surprising and a reason to rate your resort an 11 on a scale from 1-10!!

We were only a few minutes from Mandalay Bay casino so that we could walk back and forth to gambling etc. with no issue.
We enjoyed our stay very much and your staff made it even more enjoyable. They are top notch! They were always kind, helpful and always smiling especially in the VIP area.
Thank you for meeting the high standard you have set and beyond! We will be back ASAP! oxox

Date of stay: August 2017
Trip type: Travelled as a couple
2  Thank RLWilliams69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Manager at Delano Las Vegas, responded to this reviewResponded 12 October 2017

Dear RLWilliams69:

We are glad you gave Delano a try. It certainly sounds like our luxurious guestrooms, convenient access to Mandalay Bay, and friendly, accommodations staff help you make the most of your time here in Las Vegas. We are grateful for the chance to serve your needs and encourage you to make our resort your destination of choice, whenever your return to town.

Sincerely,

Seth L:

Guest Relations Specialist
Delano Las Vegas
MGM Resorts International
guests@delanolasvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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