The tour is absolutely perfect for people looking to add something truly different to their Vegas experience. The whole Zappo's culture is so completely different than most companies and their employee-focused program is truly impressive. The tour is just the right length, with small groups so you can ask plenty of questions of the guides. The company is definitely not for everyone, but for those who do fit in and work there, it seems like an amazing place to work. It was fascinating to hear about all their different employee programs and benefits and events. Although you don't get to see the call center, you can find out a lot about it from your guide. It was a truly excellent addition to our southwest itinerary, something so different from all the fabulous national parks and the craziness of Vegas and well worth the time. I think my teenagers are considering moving to Vegas just so they can work there!
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