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“Oh, if I was young again!”

Zappos Tour Experience
Ranked #112 of 240 Tours in Las Vegas
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: Discover the wonderful world of Zappos company culture and let one of our fun Culture Guides take you on a 90 minute journey through our fabulous new headquarters in downtown Fremont! Learn about the Zappos Family, our history, our 10 core values, how we create the "WOW" experience for our customers, and even meet a few of our amazing Zapponians! Tour times are: Monday - Thursday at 9am, 11am, 1pm, and 3pm. Friday: 11am & 1pm only. We recommend you sign up to reserve your spot as we are not able to accommodate walk-in requests. Reservations are processed through the web link on this page. Hope to see you soon!
Reviewed 29 March 2017 via mobile

If I was young again, looking for a unique place to use my talents, I would head to Zappos! What an interesting (and obviously successful) way to run a business. The tour is informative and gives you a look behind the curtain of this successful company. It wouldn't work for every company, but every company could benefit in some way from hearing their story. Must be 18 to take the tour (younger kids would be bored, anyway)!

1  Thank Sherry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 54 reviews

Reviewed 6 March 2017

Wow. A wonderful experience and a fresh view on how to run a business. Must see for anyone in management or any student of business or corporate culture. Best part is that Iam still thinking about what I learned on the tour.

1  Thank oldsoccercoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2017

We visited Zappos when they were shut, late on 30 December, but that didn't stop us experiencing exceptional customer service. As we had booked from Australia, 1 of their tour guides (Ryo) stayed behind to show us around. So we arrived jet lagged from the airport after experiencing delayed flights, broken baggage and long queues at Customs. Boy did that all change. Our teenage children loved it as much as we did. They thought they were doing a boring office tour. Ryo is an amazing tour guide, nothing was too much trouble. By the end of our tour we understood the Zappos work culture and would have considered applying for a job aside from the fact that we live on the other side of the world. Maybe Tony will consider an Australian off shoot one day...? Shoes are so expensive down here. Ring us up if you do.

1  Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2017 via mobile

A must see tour if you visit Las Vegas

From the moment you enter the courtyard, there's a feeling of excitement from the employees that work there. There's always some kind of activity or fundraiser going on.

The culture is different here because the employees can be themselves and they work closely together.

Their walls have murals which the employees hand paint. All their areas have themes that they decorate as groups.

We'll organized company!

Thank Corina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2017 via mobile

If you are an employer, employee, potential employee, student, customer, or potential customer; this tour is a MUST do (did I leave anyone out?)! I am convinced that the world would be a better place in which to live and work if more people were exposed to and desired to emulate corporate cultures like the one that exists at Zappos.

1  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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