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“A Hotel with no room cleaning service, make your own beds - JOKE” 2 of 5 bubbles
Review of Holiday Inn Express Las Vegas South

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Holiday Inn Express Las Vegas South
Ranked #119 of 264 Hotels in Las Vegas
Certificate of Excellence
Camden, Australia
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A Hotel with no room cleaning service, make your own beds - JOKE”
2 of 5 bubbles Reviewed 26 January 2012

Our family of 5 stayed for 2 nights from New Years Eve and the hotel was full, with the exception of the checkin process the service in the hotel was poor.
The 2 doubles were made on the initial night but the pull out was not made up, we phoned to have someone do it, and it was basically do it yourself, the room was not serviced the next day.
The shuttle did not work on new years eve because the strip was closed off, a drop off to near Manadaly would have been handy. A Long walk. Location pretty good if you do not want to stay on the strip. Breakfast OK but mobbed and had to wait for some items. WOuld not stay again.

  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank PedroNastro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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369 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Perth, Western Australia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 23 January 2012

Having stayed in several Holiday Inn's and Holiday Inn Express' across the USA, and having nothing but good experiences, I have to say that this one was a disappointment. The standard of the room was very good, and most of the reception staff were helpful and friendly, but a few events could have been handled by the staff a lot better. This is one Holiday Inn Express where your Priority Club membership gets you nowhere!

My husband, son and I stayed here from 29 December 2011 to 1 January 2012. Our room was made up on the first morning (30 December), and that was the last time any housekeeping staff entered our room! Each day I went to reception to see if it could be cleaned and made up, but I was told that a lot of cleaning staff take holidays over New Year, so the answer was no! I had to practically beg for clean towels and some toilet paper! One lady at reception was downright rude, and when I asked if there was another manager I could speak to, I was told that she was the manager on duty!

The complimentary breakfasts are very basic, however usually very nice and satisfying. At this hotel, on each morning, I had to ask when some more food would be served, as there was never any available. Each morning, not one of the breakfast staff could speak English! The average wait for food was 20 to 25 minutes! Not good enough in my opinion.

With the free shuttle service to and from the Strip, it's a great location, and very quiet, but management needs to seriously look at the above problems. I don't care if it was New Year!!! I was paying a premium for that time of the year, and I expect the basic services from their staff.

Will never stay there again.

Room Tip: If staying at this hotel during a holiday period, check first that your rooms will be cleaned and ma...
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  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Leelee63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

Our family of four (2 adults, 2 children aged 12 and 15 years) had stayed at the Holiday Inn Express at Las Vegas South on Polaris Avenue in December 2011 and found it to be a great stay for our holiday in Las Vegas.

On one of the days we were there, we had booked ourselves a full day trip to the Grand Canyon and had to leave at about 6.15 am. The breakfasts at the Holiday Inn Express’ are always wonderful but it doesn’t start that early, and so we asked a Manager at the hotel if we could take-away our breakfast (even before they officially open) and in typical Holiday Inn Express spirit, the hotel were kind enough to oblige which helped us a lot as we just needed a bit of a bite to eat – especially the children – before hopping onto the bus our day long trip!

In terms of the hotel’s location, the Holiday Inn Express at Las Vegas South was just off The Strip which was just nice for our family as we didn’t really want to be too close to the lights and noise emitting from The Strip itself. The convenient free shuttle service from the hotel leaving every half hour and every hour-on-the-hour basis from the hotel to different points on the Las Vegas Strip was a great plus. That allowed us to have our own free time and then hop back to the hotel anytime we liked. It took us just 5 minutes by shuttle to the nearest drop off point at The Strip and that saved us quite a bit in terms of transport to and fro.

The Holiday Inn Express at Las Vegas South is just right if you want to be just a bit away from The Strip itself but not too far away. I’d recommend the Holiday Inn Express at Las Vegas South if you’re going with a family and children in tow – it’s a cozy hotel with friendly staff and that’s just want anyone would want for their holidays!

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AvidTravellers1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 January 2012

I stayed at this Holiday Inn Express back in December and have to say that it was fantastic! The hotel's location could not be any better for my traveling plans. I had attended a conference at the Bellagio and I did not have a problem coming a going. I drove in from California and this hotel has plenty parking available and its easy to get in and out of as well unlike a hotel on the strip. The hotel room was nice and big and most importantly it was clean and comfortable. Also, one thing I really liked about this hotel was its breakfast as it helped me stay on budget for my travel plans and it was a great spread just like all other Holiday Inn Express's. The staff was nice and helpful and was very pleasant to talk with during my stay.

Overall I would highly recommend this hotel if you are looking for a off-strip hotel that has a lot to offer for a reasonable price.

Room Tip: If you are sensitive to noise make sure to get room on the backside of the hotel as the front faces...
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  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SmilingHospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 17 November 2011

My famiily has stayed at this property several times over the past 4 years. It's a favoritre for several reasons: I'm picky about price, noise, cleanliness, staff quality and closeness to attractions and places to to eat outside the hotel. This place satisfies all of those requirements. It's a small hotel, located in the same parking lot as two other major chain hotels. The hotels are priced about the same to stay competitive, and offer similar amenities. It's also close to the interstate, but, because of location it doesn't capture any of the highway noise and there is no Strip traffic to get caught in. It's also close to several restaurants, convenience stores, pharmacies and gas stations, one being just across the street. If you fly into town, it's about 3 miles from McCarren airport and the hotel also provides a shuttle service.

This is a Holiday Inn Express, so it doesn't boast any kind of room service or restaurant on property. However, a decent breakfast, beyond donuts and coffe was offered in the eating area off the lobby. The rooms are pretty spacious for an Express Hotel. No issues with water pressure, bugs, etc. No activities for children as this is not a full service hotel, but there was a pool and recreation room. My child enjoyed the pool and the staff was very helpful in providing coloring books and such to keep him occupied while we were eating breakfast. There is a small fridge in the room which is helpful as well. The bed in our Queen room was comfortable which is super important to me. The room itself was a good size and we had no problem setting our 1 year ild up with his Pack 'N' Play and toys. The price of the room is between $69 and $99/night and this hasn't seemed to change in the last 4 years. the property overall has been maintained very well and offers a great alternative to Strip hotels with the convenience of being just 5 minutes away from the Strip. You can still be near the action, but when you're ready to leave it, you can be done with it and enjoy a quiet evening! Property is half a mile from the Mandalay Bay Hotel, so you can drive and park your car, then take the shuttle/monorail up and down the Strip.

Room Tip: No activities for children as this is not a full service hotel, but there was a pool and recreation...
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  • Stayed December 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chicagoborn40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Las Vegas South

Property: Holiday Inn Express Las Vegas South
Address: 5760 Polaris Ave, Las Vegas, NV 89118-3102
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#69 Business Hotel in Las Vegas
#70 Family Hotel in Las Vegas
Price range (per night): $189 - $265
Hotel Class:2.5 star — Holiday Inn Express Las Vegas South 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
****Renovated Hotel**** Fridges,Microwaves and safes in all rooms. State of the art exercise facility. Stay Smart and welcome to the Holiday Inn Express Las Vegas South. We are located minutes from McCarran International Airport (LAS) and 6 miles from the Las Vegas Convention Center. The Holiday Inn Express Las Vegas South is just minutes away from the famous 'Las Vegas Strip' and Las Vegas Speedway, host of NASCAR. Guests visiting Las Vegas for business or pleasure can easily access the I-15 and I-215 routes or use our complimentary shuttle service to and from Aria, Town Square Shopping Center and Mandalay Bay. Our shuttle operates daily from 6:30 AM - 11:00 PM making visiting Las Vegas convenient. The Holiday Inn Express Las Vegas South makes comfort a top priority with our free Express Start breakfast, relaxing Jacuzzi, heated outdoor pool, fitness center, free high-speed wireless Internet in each guest room and lobby and the use of our free business center that is available 24 hours a day. Local businesses, universities, and attractions near hotel: UNLV, IBM, Triaga, Konami Gaming, IGT, Pepsi, American Family Insurance, MGM, Excalibur, Luxor, New York New York, Belz Outlet Center, Town Square and Fashion Show Shopping Center. Planning your next meeting, sports tournament or family reunion in Las Vegas? ... more   less 
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Also Known As:
Holiday Inn Express Las Vegas South Hotel Las Vegas
Holiday Inn Las Vegas
Las Vegas Holiday Inn

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