told the lady at desk that my kids wanted to eat told them they had no restrictions on what they could eat..THE 2 hours they were there they where not fed paid $60
We are sorry to hear that you had a disappointing experience at Kids Quest. Our goal is to ensure that our guests have a wonderful time while playing in our centers and that parents feel comfortable leaving their children in our care. At Kids Quest we offer all children snacks at 2.5 hour intervals. If your kids were there for only 2 hours our teammates may have not been prompted to ask about a snack. It may also have been possible they were asked if they wanted to eat and they declined—thinking they had time to eat later during their stay. (Children often get so caught up in the fun that they will postpone eating in favor or play) Our Operations Manager will be contacting you to discuss this further, and to learn how we can improve our guest service.