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“Almost perfect”

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Mandarin Oriental, Las Vegas
Ranked #1 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Singapore, Singapore
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Almost perfect”
4 of 5 bubbles Reviewed 12 March 2012

We spent a week at the Mandarin Oriental over Valentines. We liked the room so much on the first night, that we upgraded to a Premier Room for the rest of our stay. In my opinion it’s not worth the upgrade - stick with the standard room, unless you need extra space. Overall the hotel is fantastic, great quality throughout, the only minor negative was having to change lifts to get to your room (same for standard and premier). The restaurant is a la carte and serves an absolutely delicious breakfast, but it did get a bit busy over the weekend.

All rooms are non-smoking and of course there is no casino. But don’t worry, the hotel is walking distance to the strip and all the action. The Aria Casino is a short 5 mins walk.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,195)
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New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

As any experienced traveler knows, finding top quality service and personalized attention at a Las Vegas hotel can be tough. I’ve stayed at most of the highest rated hotels there – Bellagio, Venetian, Four Seasons, etc. – and have almost always been disappointed. Therefore, when my family decided to take my mom to Las Vegas for her 70th birthday, I approached with trepidation the decision of which hotel to entrust with such an important celebration.

Based on the reviews on this site and on previous experiences with Mandarin Oriental hotels around the world, I chose the Mandarin Oriental Las Vegas. And I am pleased to report that the hotel exceeded our expectations in every way. Our main contact was concierge Doug Hessler. He was able to fulfill all of our very specific, detailed and quirky requests, and just as importantly, he offered numerous creative and fun suggestions for ways the family could celebrate together. With his help, we put together an unforgettable, packed itinerary for my mom.

Once we arrived at the hotel, it felt as if the entire Mandarin Oriental team was revved up and focused on our group. It seemed like every department of the hotel – front desk, concierge staff, room service, etc. – knew the details of our plans, and with their highly coordinated efforts, the trip was a huge success. Prior to this trip, I have only ever experienced this level of personalized service at legendary European hotels or at small, super-exclusive Asian resorts.

Of course, all of the hallmarks of the Mandarin Oriental hotels were also present: ideal location, luxuriously appointed rooms, stunning views, serenely beautiful public spaces, and an outrageous spa. All combined, it made for a truly excellent hotel experience, not just by Las Vegas standards, but by world standards. I won’t ever stay anywhere else when I am back in Vegas.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twin Cities
Level Contributor
212 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

We stayed at the Mandarin last summer and it was outstanding. This time we had a strip view suite and it wasn't the quiet oasis in Vegas we liked last time. The strip view suite on the 14th floor is noisy late into the night due to Las Vegas Blvd. Nothing the hotel can do about this, but the sound of music, cars, and motorcycles really impacted our sleep. The strip view suites are also smaller than the cityscape suites which overlook the Aria/City Center (and those are quiet). So save the $$ and avoid the strip view suites, go with the cityscape suites which are also larger. The staff was friendly but there were some issues during our stay. Even the best hotels will have minor issues, so I'm not going into them. But the Mandarin does compete with the cheaper Wynn Encore, so they really need to execute as the Encore is also very nice.

Room Tip: Avoid the strip view rooms or at the very least get a room as high as possible. Las Vegas Blvd is n...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank dave9956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

I stayed three nights at this hotel and had a fantastic experience. It's tucked away on the Strip, close to the action, yet quiet and serene. Non smoking and no casino, but close to the casinos and the bustle of the strip. We had a delicious breakfast and lunch at the cafe, delightful spa treatments in their beautiful facility, used the excellent gym and took a couple of very good exercise classes. My room was so beautiful, quiet and comfortable. What makes this a great hotel is the first class service we received from the bellmen, the waiters and waitresses, the front desk, spa personnel and concierges. Highly recommend and will definitely stay there when I return.

Took the sunset helicopter tour to the Grand Canyon recommended by the concierge and it was terrific! He also booked tickets for us to two very entertaining shows: Terry Fator and Cirque de Soleil "O" show.

Room Tip: The upper floors have better views of the strip. I was on the 5th floor and was very happy with my...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FondofTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oxford
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

Stayed here for a week and had the most amazing time, great location.Staff went out of their way to be pleasant and very friendly, room was exeptional very large room with a great strip view and the best bed.Pure Luxury, would have loved to have tried the Spa here but the prices were way off the chart $600 for a massage?! a shame as the other hotels offered reasonably priced spa's so used others instead.It was nice to come home here after seeing the sights, the bath with the tv in the bathroom mirror was great to relax in after walking around the strip.
The area around the hotel was also great, The Aria next door was amazing too

Room Tip: its got to be a strip view
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sammygee76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Las Vegas

Property: Mandarin Oriental, Las Vegas
Address: 3752 Las Vegas Boulevard South, Las Vegas, NV 89158-4382
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Las Vegas
#1 Spa Hotel in Las Vegas
#1 Romantic Hotel in Las Vegas
#1 Business Hotel in Las Vegas
#2 Family Hotel in Las Vegas
#4 Green Hotel in Las Vegas
Price range (per night): $384 - $902
Hotel Class:5 star — Mandarin Oriental, Las Vegas 5*
Number of rooms: 392
Official Description (provided by the hotel):
Mandarin Oriental, Las Vegas is one of only eight triple Forbes Five-Star hotels in the United States and is the only hotel in Las Vegas with Five-Star recognition for the hotel, Twist by Pierre Gagnaire restaurant and The Spa. A sophisticated sanctuary of modern elegance prominently situated at the entrance of ARIA Resort & Casino, Mandarin Oriental has made its mark as the ultimate urban resort destination in the heart of the Las Vegas Strip. Designed entirely by interior designer Adam D. Tihany and architecture firm Kohn Pedersen Fox, Mandarin Oriental brings to Las Vegas a new standard of style with stunning suites, captivating architectural design, unique restaurant and bar venues, and the legendary hospitality of Mandarin Oriental. ... more   less 
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Also Known As:
Mandarin Oriental, Las Vegas Hotel Las Vegas

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