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Reviewed 6 April 2018 via mobile

Really nice architecture. We saw the Cris Angel show here which was pretty nice. The also have other shows as well. I’m not sure about the rooms due to us not staying here however it’s a nice for sightseeing.

Stayed: April 2018, travelled as a couple
Thank Tiffany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Excellent Place. Environment friendly. Relax setting. Huge Resort. Great Staff. Extremely Clean. Cheesesteak spring rolls are a go to appetizer at the Public House. Diversity. Pool parties everyday when the weather is great.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
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Review collected in partnership with MGM Resorts International
Thank ROYALPAIN218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

no chairs available at pool room called remodeled only half of room was remodeled that is weird food too expensive not that good at all pool had jackhammer going whole time no indication on website of under construction not ok

  • Stayed: April 2018, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with MGM Resorts International
Thank joyner18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Specialist at Luxor Hotel & Casino, responded to this reviewResponded 9 April 2018

Dear joyner18:

We are grateful for you sharing your concerns and observations with us. We value your business and will examine any shortfalls or deficiencies that may have hampered your good time. Please consider giving Luxor another chance to provide you with the exceptional experiences you deserve.

Sincerely,

Deborah H.
Guest Relations Specialist
Luxor Hotel & Casino
MGM Resorts International
guestrelations@luxor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Stayed in a standard run of the house room. In need of modernisation but the little time actually spent in the room meant it wasn’t an issue for us. However the shower wasn’t good and the the bath filled while having one. Main issue was the pool, no one informed us the main pool is out of use, a polite notice at check in and a discount on resort fees would have been nice. Be prepared to queue for a bed and it been very busy throughout the day, some people were laying on the grass or the floor as no beds. We hired 2 vip sun beds with a brolly for $40.... the next day the same thing was $100 so obviously didn’t pay that. Also the free sun beds have no brollys! Didn’t like the fact you are forced to pay for shade. The location is fine despite been located at the bottom of the strip and only a short walk to the Las Vegas sign.

Stayed: April 2018, travelled with friends
Thank Gemma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Over crowed pool. Unattended children on casino floor and at the pool. The bed was extremely soft. The Shower was like a fire hose. The was an extreme Lack of food at the am buffet. However, staff was wonderful.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank amyoneil8240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Specialist at Luxor Hotel & Casino, responded to this reviewResponded 6 April 2018

Dear amyoneeil8240:

It is deeply disheartening to know that despite your very positive impressions of our resort staff, your visit to Luxor proved unsatisfying. We value your patronage, and will work to address the concerns mentioned in your review. Rest assured, we are committed to better serve your needs in the future.

Sincerely,

Deborah H.
Guest Relations Specialist
Luxor Hotel & Casino
MGM Resorts International
guestrelations@luxor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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