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“Great place, excellent breakfast” 5 of 5 bubbles
Review of Hawthorn Suites by Wyndham Las Vegas/henderson

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Hawthorn Suites by Wyndham Las Vegas/henderson
Ranked #10 of 25 Hotels in Henderson
Chino, California
1 review
“Great place, excellent breakfast”
5 of 5 bubbles Reviewed 1 June 2012

We had to stay an extra day from our recent camping/boating trip to Lake Mead to have our boat trailer worked on in Henderson. We found this hotel and absolutely loved it. You cannot beat the quality for the low price paid. Our kids swam in the indoor pool all to ourselves. We did 4 loads of laundry from our camping trip. And we woke up to an excellent hot breakfast including eggs, hashbrowns, sausage, oatmeal, cold cereals, juices, milk, bagels, and Belgian waffles. Delicious food. We had a great stay and it was so nice to find this place so close to where we needed to be.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue H, General Manager at Hawthorn Suites by Wyndham Las Vegas/henderson, responded to this review, 23 October 2012
Dear Adam,

We are glad to hear you and your family had a fantastic time here at our property, & were able to take advantage of your amenities! We love being able to accommodate your family while you dealt with an unfortunate inconvenience. We do hope to have the opportunity to impress you again!

Sincerely,

Sue Holsomback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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757 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Russian first
  • Any
English first
Lakewood, CA
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 21 May 2012

If you're looking for a room with a jacuzzi tub this is it. The room itself is OK. Kind of plain with a small TV with DVD player. Nice king size bed that is very firm, ask for extra pillows. Motel throughout has stained carpets but otherwise is fairly clean.

There was a nice hot breakfast with waffles, scrambled eggs, ham, sausage, muffins and cold cereal. But the breakfast only goes until 9:30 so be sure not to miss it.

Hotels on the strip are much cheaper, but if you need something off the strip you should give this a try.

  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sandieck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue H, General Manager at Hawthorn Suites by Wyndham Las Vegas/henderson, responded to this review, 23 October 2012
Dear Sandieck,

Thank you for taking the time to post a review on TripAdvisor, as well for recommending us to those who stay in Henderson. We would love to welcome you back to the Hawthorn Suites & hopefully show improvements next time around!

Sincerely,

Sue Holsomback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 8 May 2012 via mobile

Stayed here based on others reviews. The problem with reviewers is you never know how high their standards are.

My husband and I and our two children age 2 & 7, stayed here one night on our way to Disneyland. We have relatives nearby so this looked like a good choice. Don't be fooled by the pictures, this place is a roach hotel. It is old, dirty and smells even worse! The carpets have huge visible stains in the dark and dingy hallways, more of the same in the rooms. The front desk girl couldn't stress enough that we should try to get a parking spot right out front soon since they were booked for the night. She also said the roof carrier on top of our SUV probably would no longer be there come morning. Glad we did get a spot in front under a light, there is a little "locals" casino next door and when my husband went down to grab something from the car before bed, bums of all sorts were milling outside, talking to them selves and the like. Just across the driveway (which is shared by a 24 hour gas station) there appears to be a rough lookin "bar".

We couldn't get out of here soon enough!

Had we not been weary from a full day of driving, we would have found another place, but the kids simply couldn't sit in the car for another minute. We took the sheets off one o the beds and put it on the floor so we could get out of the bed without our shoes on.
I used half a package of diaper wipes cleaning the toilet and sink surround before we could use them.
Scary location, dirty an smelly!

  • Stayed May 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Cristy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue H, General Manager at Hawthorn Suites by Wyndham Las Vegas/henderson, responded to this review, 23 October 2012
Dear Cristy,

Thank you for taking the time to post a review, we appreciate all the constructive feedback you have to offer. Hopefully it helps us make the appropriate modifications to make sure our guests leave content. Please rest assured we take all our feedback seriously. I would therefore hope that your experience on this visit would not dissuade you from giving us another chance.

Sincerely,

Sue Holsomback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newport beach,ca.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 April 2012

Big rooms, microwave and fridge,good hot breakfast. Very noisy with people tramping overhead and doors slamming shut all day and into the nite. Had to ask the front desk (Melisa-very helpful) to quiet the door slams and personally asked the man over our room to "soften" his footsteps. Stay in highest floor only to mitigate noise!

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank marc i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue H, General Manager at Hawthorn Suites by Wyndham Las Vegas/henderson, responded to this review, 23 October 2012
Dear Easytobook,

I'd like to thank you very much for rating & writing a review for us on TripAdvisor. I would like to also apologize for the noise level, we do everything possible to solve any concerns a guest may encounter. I am however pleased that you were able to also have a positive experience. We certainly would love to welcome you back in the near future & hopefully leave you with a complete positive visit!

Sincerely,

Sue Holsomback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 19 April 2012

That about says it.

It's not dirty or unattractive, but I have NEVER had a worse night's sleep. Ever. It sounded like a herd of 400lbs. gazelles were staying above me!

The Best Western Henderson is a superior option (stayed there the night previous).

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Fliingdutchmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue H, General Manager at Hawthorn Suites by Wyndham Las Vegas/henderson, responded to this review, 23 October 2012
Dear Fliingdutchmn,

Thank you for taking the time to share your experience here at the Hawthorn Suites. I am concerned that your experience here fell short of your expectations. Please allow us to redeem ourselves & demonstrate you that we care! Please feel free to contact me personally at hendersongm@5shm.com if you would be interested in perhaps giving us another chance.

Sincerely,

Sue Holsomback
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Las Vegas/henderson

Property: Hawthorn Suites by Wyndham Las Vegas/henderson
Address: 910 S Boulder Hwy, Henderson, NV 89015
Phone Number:
Region: United States > Nevada > Henderson
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Henderson
#11 Business Hotel in Henderson
#12 Romantic Hotel in Henderson
Price range (per night): $110 - $154
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Las Vegas/henderson 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Henderson Hotel Henderson
Hawthorn Suites Henderson
Hawthorn Hotel Las Vegas

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