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123 - 128 of 837 reviews
Reviewed 22 July 2018

Staff was helpful and engaging. Fast check in. Complimentary bag as a Hilton member received. Room was a King suite and was perfect. Clean, fresh and roomy. Breakfast was fresh, hot and complimentary. Coffee was great. Stay here when you are in Carson City. You won't be sorry.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank carolburch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2018 via mobile

Down here on business and the Hampton chain has always been good. The room with 2 queens was big enough for 1 person but it may be a bit small for two. Only 1 chair to sit. The bed was comfortable but I found the pillows too soft. The room was clean and the shower was hot with lots of pressure. The location is just out of the town so it was quiet. Breakfast is included and it is standard fare and actually very good. There was a pool and exercise room which looked sufficient.
Staff were cheerful and helpful. Overall a good stay.

Date of stay: July 2018
Trip type: Travelled on business
Thank Smoltman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2018 via mobile

Firstly, the room with 2 queen beds was extremely small - there was one chair in the room so you could not even enjoy your coffee in the morning! (No where to sit). Hardly any room to move.
Next, there were hairs on all the towels and sheets yuk!
The extreme smell of chlorine and coffee was horrible anytime you went downstairs!
Also, not even a bottle of water in the room!
Not at all what I expected for $220.00 a night.
Very disappointed!!

Date of stay: July 2018
Trip type: Travelled with family
Thank gabrielec152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Hampton Inn & Suites Carson City, responded to this reviewResponded 26 July 2018

Dear Gabriele C,

We appreciate your review of your recent stay at our hotel and are very sorry you had a disappointing experience with us. We’ve addressed these issues with our staff. Satisfaction Guaranteed is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018

The staff were friendly and the location convenient for Reno/Tahoe. The room and bathroom were not completely clean, debris/hairs left in shower, counters, bed. The breakfast was average. Parking was convenient and free. Even though there was construction, we did not hear any noise from it.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank poggy2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Hampton Inn & Suites Carson City, responded to this reviewResponded 21 July 2018

Dear poggy2002,

Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room, and we are very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. We’re actively working with our housekeeping staff to prevent this from happening in the future. As well, we regret that you were not completely happy with your breakfast. It is our hope that if your travels bring you back to the area, you will consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

love this hotel for its service, value for money, location etc.very close and convenient to the south side of Lake Tahoe. it's jus 30 miles from the Parasailing, Cable Car Gondola. it's not too far from the north side as well. some good chain hotels nearby like Subway, Taco bell etc , India restaurant also about 3 miles distance .

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Ravi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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