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“Friendly Staff”
Review of Yellowstone Lodge

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Yellowstone Lodge
Ranked #26 of 39 Hotels in West Yellowstone
Sandy, Utah
Level 5 Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Friendly Staff”
Reviewed 22 October 2011

Saw some reviews and was a bit nervous but went ahead anyway. What a pleasant surprise! The rooms were very nice, the breakfast wonderful, and the staff so very friendly and helpful. I would have no qualms about staying at this hotel again.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howard4094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 reviews from our community

Traveller rating
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    94
    78
    32
    19
See reviews for
100
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2011

Dear Manager (Ms Gail Auclair) of Yellowstone Lodgel: Serious re-training is urgently needed!! If you do not welcome Chinese tour groups, turn their business away!! 
I am also forwarding this review to your email.

We were having breakfast this morning (Sept/27), and unfortunately a Chinese tour group is too. They are not cleaning after their tables so I understand the staffs' frustration. But I think it's really unprofessional for them to yell out their frustration (screaming things like "what? Are we maids?" or "this is ridiculous") and also taking it out on other customers (me). I am five mths pregnant and was trying to avoid all the pushing at the breakfast bar, so I wasn't paying attention when I tried to get my cereals. Well, a male chubby staff came and yelled at me to "turn the (knob) the other way" and that he's told me "five times"(he did not). I spoke to another male bald chubby staff (excuse me for not getting his name, he replied "what do you care" when i asked) and well he was worse, started pointing his fingers at me soon after our conversation in public (I was trying to explain i am not from the group and i will not tolerate the kind of behavior ). The girl at the front desk looks like she wants to have nothing to do with this. 
Final note: Please do not stereotype your Asian customers!!!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tiffandy888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these West Yellowstone hotels

decatur, tx
Level 6 Contributor
177 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 26 September 2011

We were able to get two nights stay for about $70 less that where we already staying in W Yellostone, MT. Placed in a 3rd fooor corner room very spacious and clean. We do not comment on decor unless it was a total dirty undooable stay. The first am breakfast was dominated by an Asian ( japanese) tour group. It was a hoot to watch them try and work the belgium waffle irons, some got turned some turned too many times my wife and I began to chuckle as we think they had never use these pour and turn waffle irons we use here In USA motel comp breakfast areas. The motel breakfast attendant really got a workout this day.
Back to our eval, we were totally happy even the washing and dryer for guests we used.
the front desk was very friendly and helpful. We would stay again if we vist YNP here.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jojogo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 September 2011

The beds were a little hard and the decor was slightly outdated, however it was clean and the staff were very helpful. Breakfast was good with standard waffles, cereal, coffee, juice, bread, muffins, etc.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank W0nderfulLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie, Canada
Level 6 Contributor
231 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
Reviewed 12 August 2011

Spent one night at Yellowstone Lodge. Nice hotel with great amenities. We booked a room in advance online which is a good thing to do during summer as the whole town gets booked up. Our room was very large and consisted of two queen beds and a separate bedroom with another queen bed. The separate bedroom had a huge closet and a tv, and the main room had a fridge, microwave, coffee pot and another tv/desk area. It also had a small table to sit at. Full bathroom and another sink outside the bathroom completed the room. Very clean and comfy place to stay. Indoor pool and hot tub located on main floor. Complimentary breakfast, choices were mostly cold cereals, juice and toast and of course the waffles that everyone has mentioned. Front desk staff very friendly. Free Wifi in rooms.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Moscato-Mama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yellowstone Lodge

Property: Yellowstone Lodge
Address: 251 S Electric St, PO Box 607, West Yellowstone, MT 59758-9532
Region: United States > Montana > West Yellowstone
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 39 Hotels in West Yellowstone
Price range (per night): $140 - $376
Hotel Class:2 star — Yellowstone Lodge 2*
Number of rooms: 80
Official Description (provided by the hotel):
Conveniently located just three blocks from the West Entrance of Yellowstone National Park! We offer three floors with 80 spacious guest rooms that have been recently updated to include new plush bedding and flat screen televisions. All rooms also include microwave and refrigerator, hair dryer, coffee pot, iron and ironing board. On site amenities include free Wi-Fi, guest laundry facilities, and a newly renovated indoor heated pool and Jacuzzi. Room rates also include a complimentary continental breakfast! ... more   less 
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Also Known As:
Yellowstone Hotel West Yellowstone
West Yellowstone Lodge
Yellowstone West
Yellowstone Lodge West Yellowstone

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