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“Great staff!”

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Crystal Inn Hotel & Suites Great Falls
Ranked #4 of 29 Hotels in Great Falls
Certificate of Excellence
Reviewed 3 December 2017 via mobile

I can say traveling for a death in the family can be one of the hardest. So I like to shout out a special thank you to all the staff members at the crystal Inn, Especially Sue and Bonnie for their Warm hearted Genuine kindness. Thank you so much I will absolutely be back! ~Alanna

Stayed: November 2017, travelled with family
Thank Lannabean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this reviewResponded 4 December 2017

Thank you so much for your kind words. I will make sure to pass along your comments to Sue and Bonnie. There is nothing more important to us than our guests. We’re so happy to hear you will be back to stay with us again and hope it will be under different circumstances next time. Thank you again!

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4 - 8 of 400 reviews

Reviewed 15 November 2017 via mobile

We liked the location of this hotel as well as the price. The whole place was clean, including reception, the parking lot, breakfast area, pool area, hallways and elevators. All staff was friendly and helpful, but still professional. The bed was extremely comfortable, with fine quality bedding. It was handy to have a large mirror with two sinks outside of the bathroom.
The breakfast was fine for a “ free” inclusion, but I would have enjoyed some healthier choices.
The salt water pool was cool and refreshing. The hot tub a perfect spot to relax.

Stayed: November 2017, travelled with family
1  Thank MJLAlberta_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this reviewResponded 4 December 2017

Thank you for your fantastic review regarding your most recent stay. We are pleased to hear you found our facility clean, our staff friendly and the beds comfortable. Our beds do come with Serta plush pillow top mattresses. I will pass your comments about the breakfast onto our kitchen staff so we can better serve you next time. Thank you for staying with us and we look forward to seeing you again soon!

Allison Kenton
Guest Service Supervisor

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Reviewed 2 November 2017

Stayed here after arrival at airport and took advantage of the shuttle back-and-forth to the car rental and airport. Large rooms are very well cared for, well furnished, and with nice amenities ( even the toilet paper is squeezably soft ). Staff/shuttle drivers efficient and very friendly. A fairly complete breakfast is included with scrambled eggs and sausage plus the usual continental baked goods and cereals. Airport location is still close to the Center City, so maybe take advantage of the nice accommodations and price here, and drive short distance to town? Superior lodging at a bargain price.

Stayed: October 2017, travelled as a couple
1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this reviewResponded 4 December 2017

Thank you for providing thoughts on your stay. It is wonderful to receive such great feedback from our guests. We are glad to hear that you took advantage of our shuttle service and that you enjoyed our many amenities. We value your business and hope you will stay with us again in the future.

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Reviewed 23 October 2017

Our stay at the hotel was enjoyable and is close to the various restaurants in the shopping centre precinct just a mile or two away.
The rooms are quite large compared to most, and plenty of room to spread out. We particularly liked the double sink and large bench, that was outside the bathroom. Most "chain type hotels" have a single sink and bench inside the bathroom and there is not enough space to put anything, even a toothbrush.
There is a nice range of affordable restaurants close by and a gas station over the road. We enjoyed our stay and would stay there again.

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Lindsay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this reviewResponded 25 October 2017

Thank you for choosing to stay with us. We greatly appreciate your business and your feedback. We are happy to hear you enjoyed your stay and liked the room layout with the double sinks. We agree that our location is close to many different opportunities in the Great Falls area. Thanks again! We look forward to seeing you next time.

Allison Kenton
Guest Service Supervisor

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Reviewed 19 October 2017 via mobile

We stay at many many motels across the country. Your motel is one of the nicest by far. The bed was heaven, breakfast was wonderful. Wish there were more Crystal Inns around the country. The CDL rate also a plus.

Stayed: October 2017, travelled on business
Thank motelstays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Inn Hotel & Suites Great Falls

Address: 3701 31st St SW, Great Falls, MT 59404-4700
Region: United States > Montana > Great Falls
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Great Falls
#6 Family Hotel in Great Falls
#8 Business Hotel in Great Falls
Price Range: $120 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Great Falls 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls

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