My Mom and Dad stayed here between 1/11/18 through 1/17/18 in a handicap accessible room. They are both in their late 80s and needed a temporary place to stay after being discharged from an assisted living facility. My Mom has very limited mobility and health issues. She needed to stay somewhere that could temporarily accommodate her needs. The staff here were second to none. They allowed my parents to temporarily put my Mom's lift chair into the room so her caregiver could more easily get her up and down. Upon departure today, the maintenance staff even removed the chair using a dolly to help them. All of the employees were exceptional and accommodating to my parents and I will be forever grateful for their kindness and wonderful customer service. It's rare these days to find businesses who are willing to go the extra mile.
Even the "Continental Breakfast" was phenomenal. I have never seen a Continental Breakfast that was so well-stocked and had so much variety. I was so pleased that my folks could start their day with a hearty breakfast.
I would recommend this hotel to anyone and everyone. The staff took great pride in their work. I would single individual employees out but I simply can't because they were all amazing.
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- Also Known As:
- Holiday Inn Express And Suites Great Falls
- Holiday Inn Express & Suites Great Falls Hotel Great Falls