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All reviews water park bowling alley black bear restaurant horseback riding black beans resort complex food court fitness center tan tara nice resort building c timber falls view of the lake labor day weekend whole family windrose pools
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12 - 17 of 958 reviews
Reviewed 10 September 2018 via mobile

Room was large, bath ok, but finding food is was difficult. No room service. Tv was HORRIBLE! Rained during my stay and no channels hardly and most were not HD and fuzzy. No pay per view. Bed was ok but not the MOST comfy I was seeking. I honestly felt stay would have been better elsewhere. Called front desk twice with no answer. At best a 2 or 3 hotel.

Stayed: September 2018, travelled solo
2  Thank black26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne S, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 13 September 2018

black26, We appreciate your taking the time to post a critique on Trip Advisor, we're sorry your recent stay turned out to be a disappointment. All input is welcome, whether it be positive or negative, and it does help to make us better.
We would like to extend our apologies to you for any inconveniences you experienced and if there is any way we can be of service to you again in the future, please do not hesitate to let us know.

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Reviewed 4 September 2018 via mobile

My Lady and I took the kids and met some family at Tan-Tar-A Resort this weekend. We have always gone to the Four Seasons but wanted a change this year. We are so glad we did!! This resort is fabulous!! Good food and great service from everyone who worked there! All the employees were so helpful and friendly! They made a good stay into a great stay. If you want a place to go to relax and at the same time a place that kids can have fun you gotta give Tan-Tar-A a try!

Stayed: September 2018, travelled with family
Thank R9700DJryanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne S, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 13 September 2018

Ryan M, Thank you for awarding us with a 5-star rating, and thank you for choosing Tan-Tar-A Resort for your Labor Day Weekend destination.
A great location with lots of amenities and outstanding customer service is the perfect recipe for a terrific getaway. Your positive comments about the staff and the service they provided are very much appreciated.
We can't wait until it's time to welcome you back again next year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

As everyone else says this resort definitely needs updating. The areas that have already seen some changes are quite nice. I stayed in a remodeled room and it was okay. It was attractive, but the building was probably should have just been torn down and built from scratch. That said, we had a very nice visit. This place has things not available other places on the lake, so despite the flaws this palce is tons of fun for the whole family!

Stayed: August 2018
Thank Kimberly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne S, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 13 September 2018

Kimberly A, We are so glad you decided to stay with us after searching for the perfect place to spend your getaway. Fortunately, you put aside any doubts you may have had and allowed us to show you that we can provide you and your family with a memorable experience.
We all have our own idea of what ingredients are needed to make a vacation great, and thank you for pointing out that even though we're not the "newest kid on the block," we have plenty of fun right here on property.
We really appreciate your taking the time to share your experience on Trip Advisor, and hope to have the opportunity to be of service to you again.

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Reviewed 3 September 2018 via mobile

Over all it is a great place.

We stayed in a two bed room by the lake. Could not have been happier with our accommodations. Wake up every morning with coffee on the deck.

The change over construction was a little pain but no big deal.

The only problem we had was with the old guys who work the information desk. Five we there talking and not paying anything attention to folks waiting to ask a question. Finally when I interrupted them they we not able to answer any questions about when things opened for the day.

They seamed to be upset that I would ask them.

The rest of the staff was outstanding— Boat rental, wait staff, tiki bar, pool staff and the guy running the bowling alley were all great. By the way the bowling alley needs a little help pretty run down.

To bad the guys by the front door can’t have the same great attitude as the rest of the staff.

We will stay again for sure

Stayed: August 2018, travelled with family
Thank luvtotravel05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne S, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 13 September 2018

luvtotravel05, We're glad you liked your accommodations and the beautiful view of the lake right from the balcony of your room.
We are dismayed to learn of the poor customer service displayed by our Guest Services team and we will be addressing this feedback immediately. Our Guest Services team is a guest's first and last touch point at our resort and we always want our guests to feel welcomed, attended to, and well cared for. Please accept our apologies.
Thank you for your recommendation and for letting us know that if you get the chance, you will be staying with us again.

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Reviewed 28 August 2018

I have traveled here for work the past three years and was very underwhelmed. However, the renovations are AMAZING and I hope they continue to make all the rooms as awesome as mine was this year. The event space is also great. I don't have to do much of the coordinating with their event team but I know my co-worker loves working with their event staff.

Stayed: May 2018
Thank Liz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne S, Guest Relations Manager at Tan-Tar-A Resort, Golf Club, Marina & Indoor Waterpark, responded to this reviewResponded 28 August 2018

Liz F, We sincerely appreciate you taking time to review the resort and to share you perspective on the recent renovations. We are delighted that you enjoyed your stay here and that you enjoyed all of our recent upgrades to our facilities. We look forward to hosting you again next year!

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