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Jeanette D

Aloha Apartments a wonderful experience

5.0 of 5 bubblesReviewed 5 weeks ago
The Alpha Apartments were modern, clean, everything from a picnic basket, torch, hairdryer, very comfortable king size bed and overall a wonderful unit with also good service by staff
Overall we would highly recommend your Apartments, thank you for helping make our holiday a very pleasant experience!
Date of stay: March 2024
Trip type: Travelled as a couple
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Dylan Menzies, General Manager at Aloha Apartments, responded to this review
Responded 4 weeks ago
Why Thank you :), firstly for staying with us on beautiful Norfolk Island and also for your time and effort to leave a review. We hope you come back real soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (210)
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All reviews departure lounge picnic basket middle of town situated right central location norfolk island across the road an umbrella the grounds are beautifully maintained bowling club friendly and attentive staff cooking equipment group booking clean accommodation play equipment the kitchen within walking distance
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Reviewed 1 April 2024

Just returned from a very enjoyable week on Norfolk Island. The apartment at Aloha was excellent: it was of a very high standard with all the features you need to a relaxing stay. The bed was super comfortable, the bathroom and kitchen were spotlessly clean and the fittings were of a high standard as was the lunge/dining area. The staff were extremely pleasant and helpful. I thoroughly recommend staying at Aloha and book direct - there is a discount - see their website.

Room tip: Book direct through their website - their is a discount.
Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wayne S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan Menzies, General Manager at Aloha Apartments, responded to this reviewResponded 8 April 2024

We are extremely grateful you chose us as your holiday destination - Also staying at Aloha is our good fortune!
Thanks for informing travelers of our facilities and yes direct bookings are very favorable. Hopefully see you back again soon.

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Reviewed 1 April 2024

We spent a week at Aloha Apartments in beautiful Norfolk Island. The apartments are immaculate and roomy with just about everything you’ll need for your stay including a fully equipped kitchen. Beds are very comfy. The staff are just lovely and very obliging. Location is great too - right in town so it’s an easy walk to cafes, shops, clubs (Bowls Club has great food too! Leagues Club, RSL) Highly recommend Aloha.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Gene N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan Menzies, General Manager at Aloha Apartments, responded to this reviewResponded 8 April 2024

Its great to have our guests that stay with us take the time to review - we truly appreciate this, thank you from us all at Aloha!

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Reviewed 27 March 2024

I needed to stay here one night because my booking at Governors Lodge was mucked up. The rooms/apartment was small but included everything you'd need. The furnishings looked new and tasteful.
Staff were friendly and helpful.
Two criticisms only - The Departure Lounge is a good idea but the toilet is weirdly cramped. You wouldn't want to be tall. It could do with a spruce up. It's not very comfortable.
What I missed most when I had to move was greenery. The Aloha is a little stark and was hot to walk around

Room tip: It has wifi that works, some places don't Just ask for what you need. Norfolk people are very helpful
Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sals7Digs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan Menzies, General Manager at Aloha Apartments, responded to this reviewResponded 28 March 2024

Hi Sals7Digs,

Thanks for taking the time to review and putting forward your ideas and thoughts, we always appreciate guests assisting us in this regard as we continuously strive to meet expectations.

We were pleased to be able to accommodate you for the one night, from memory, your original accommodation booking with another provider left you a night short on your holiday, there was a collective sigh of relief when reservations were able to shuffle rooms around to assist in this regard.
I must say your review has caught my attention as a 3 out of 4 is out of the norm for us, scrolling through the past 20 plus reviews are all 4 out of 4, this is a great way for us to get a gauge on where our service compared to expectations sit.

Regarding the departure area - plans for its renovation, have been completed for some time now, you may have heard supply of building materials on Island are a challenge, soon as our materials arrive, we can begin the required works, we are all looking forward to the commencement of these works.

You may also have heard Norfolk is going through a very dry hot summer, many gardens are struggling to survive as the Island is reliant on rainwater. I will certainly recommend walking around the property during the cooler parts of the day if one finds it hot here.
I have noticed guests can usually be found in the shade under the numerous Palm trees and recently installed large counter lever umbrellas around our lovely pool area when the going gets hot.

Thanks again for feedback, hopefully I was able to assist and provide some clarity to your points above.

Have a wonderful Easter from all at Aloha.

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Reviewed 17 March 2024

Aloha Apartments was the ideal central location for my stay on Norfolk Island. The suite was very comfortable, clean and well-stocked. The pool was a great place to cool off and generally relax after exploring the island. The staff were welcoming and always helpful.

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Lyn H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan Menzies, General Manager at Aloha Apartments, responded to this reviewResponded 18 March 2024

Comfortable, relaxing and Friendly are 3 big ticks we are happy to receive! And we loved you were able to relax by the pool, our gardener Shelly has the garden around the pool looking so good, Cambell & Jeremy always keep the water crystal clear - it always looks so inviting!

Make sure you come back one day!

thankyou from us all.

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Reviewed 11 March 2024

Clean comfortable apartments ideally located in Burnt Pine. The staff are fantastic, friendly,efficient and helpful.
We were a group of 20 and had a wonderful week on beautiful Norfolk Island.
I recommend Aloha to visitors wanting the best accommodation at a good price.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Vicki W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan Menzies, General Manager at Aloha Apartments, responded to this reviewResponded 18 March 2024

Well, thank you for agreeing with our other fabulous guest and endorsing Aloha as a great place to stay on this beautiful Isle of ours. We do accommodate groups very well. Sue is a group specialist and has been instrumental in raising the bar for quality, value and service on Norfolk for many years now.
Hope to see you next time :)

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