The rooms were nice the comforter had burns on it from cigarettes and the room smelled like cigarettes More
The rooms were nice the comforter had burns on it from cigarettes and the room smelled like cigarettes MoreShow less
We are sorry that you had a disappointing experience during your stay with us. we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again
I was confirmed for a noon check in. I was told i couldn't check in until 3. I had no other choice but to find a different hotel.
Thank you for taking a minute to share the details of your visit to Super 8 Kansas City and I am sorry it did not fully exceed your expectations We absolutely offer early check-in when the rooms are available and I am sorry that room attendants were cleaning rooms in preparation for guest check-in and we did not have rooms ready ,
Again, thank you for taking the time to share your feedback.
Some hotels near by are a bit "shady" looking but not Super 8. I felt right at home when I entered the lobby. Good price, clean, nice room, very pleased. I ended up living next to the area where the current hotel owner used to operate another hotel. I have nothing bad to say about my stay.
This feedback really means a lot to us and we are happy that we were able to provide you services as what you have expected. We assure you that we will always make sure that we continue to value your stay and deliver services that you truly deserve. We can’t wait to serve you again on your future trips. Thank you.
The hotel room stunk of mildew and the sheets felt damp because of the moisture in the room whatever reason. We slept on top of the blanket so we didnt feel like we were wet!!
We sincerely apologize for the inconveniences that you have experienced during your stay. We didn’t expect this to happen. Our goal is to value our customer’s stay by providing them quality services more than what they pay for. Our customer service staff is always welcome to provide assistance if customers will report any issues. Rest assured that this will be discussed on our regular meeting for us to improve the things that you have mentioned. Thank you.
Hotel met our expectations. Location was great for a trip to Worlds of Fun. Rooms had refrigerators and microwaves which was very convenient. The only issue was a used bath towel handing on the bathroom door.
Thanks for the review. It is so great that you had such a fantastic experience when staying with us. It is true with our free amenities such as free wifi, All room with refrigerators and microwaves free parking and complimentary breakfast it does make for an affordable stay. We look forward to your next visit.