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“Excellent value and service”

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Hyatt Place Kansas City Airport
Ranked #4 of 109 Hotels in Kansas City
Certificate of Excellence
Reviewed 19 September 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank stephaniedD6091XZ
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sarah_AGM, Manager at Hyatt Place Kansas City Airport, responded to this reviewResponded 28 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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36 - 40 of 809 reviews

Reviewed 19 September 2017

Room smelled like smoke. Room was not ready for check on at 4pm. Hotel seems outdated. I would not recommend this hotel. You can get better quality for the amount you have to spend at the place. Sndjdjdb

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank tylero423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_AGM, Manager at Hyatt Place Kansas City Airport, responded to this reviewResponded 28 October 2017

Dear Tyero423,

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments about the smoke smell have be addressed. We absolutely are a 100% non-smoking hotel and we do not condone smoking what so ever.

It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

Best regards,

Sarah Stahl
Assistant General Manager
Hyatt Place Kansas City Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

What a wonderful week , the weather was great. That was the icing on the cake. The cake (hotel) was delightful. Was it town with seven of my best friends for our annual meeting. We choose KC and this place because of the location and amenities. I putting this hotel on my personal traveling list. The staff was very naturally friendly, the breakfast was delicious, thanks for the almond milk. Thanks to the staff for putting up with us this week. The shuttle was very helpful in moving eight guys around at one time. See you the next time we come to town.

Room Tip: I enjoyed the first floor
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  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank scope84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_AGM, Manager at Hyatt Place Kansas City Airport, responded to this reviewResponded 28 October 2017

Dear Scope84,

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback about my team is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I am very glad to hear your stay was so enjoyable! I greatly appreciate your kind words about the hotel amenities and shuttle services they will be celebrated with the entire team.

If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

Best regards,

Sarah Stahl
Assistant General Manager
Hyatt Place Kansas City Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

Expected a first class hotel and was presented with a old and poorly maintained facility. Fixture in bath leaked constantly, room smelled of smoke (supposed to be non-smoking hotel). Room was dirty. It appeared that dust and dirt behind bathroom door had been there for an extended period of time. Not what I expected to see.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank bull2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_AGM, Manager at Hyatt Place Kansas City Airport, responded to this reviewResponded 28 October 2017

Dear Bull2016,

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments about the smoke smell and issues with cleanliness have be addressed.
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

Best regards,

Sarah Stahl
Assistant General Manager
Hyatt Place Kansas City Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

We booked a room here at the Hyatt for a family wedding, a king size room with foldout couch. There was lots of seating for when we were just lounging and watching TV. The party we were with used one of the conference rooms, it was plenty big enough and served the purpose well. I used the workout room while there, probably could use another treadmill, as there was only one, but 2 of all the other machines.
My only complaint was the strength of the coffee at breakfast, it was a little weak for my taste. But the rest of the breakfast was really great, a wide variety of food from fresh eggs, crispy bacon and waffles, to danish, pastries, and cereal. Overall, I was very pleased with the accomodations and would definitely stay at a Hyatt place again in the future.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank GinaMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_AGM, Manager at Hyatt Place Kansas City Airport, responded to this reviewResponded 28 October 2017

Dear GinaMH,

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback about our stay fit gym is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words about our new gallery kitchen breakfast and the convenience of the guest room and conference room they will be celebrated with the entire team. We are glad to hear you enjoyed the stay and will stay again in the future!If I can be of any assistance to you, please contact me directly.

Best regards,

Sarah Stahl
Assistant General Manager
Hyatt Place Kansas City Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Kansas City Airport

Address: 7600 NW 97th Ter, Kansas City, MO 64153-1831 (Formerly "AmeriSuites")
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Kansas City
#3 Family Hotel in Kansas City
#4 Romantic Hotel in Kansas City
#7 Business Hotel in Kansas City
Price Range: $110 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Kansas City Airport 3*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Evoline ltd, lastminute.com.au, Expedia APAC, Wotif.com, Hotels.com, getaroom.com, HotelQuickly, Hooroo Pty Ltd, TripOnline SA and Cancelon so you can book your Hyatt Place Kansas City Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Kansas City Airport Hotel Kansas City
Hyatt Kansas City
Kansas City Hyatt

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