We stayed two nights prior to the eclipse. The hotel was clean, and the room was clean and large enough for us. It would have helped to have another night stand with a lamp, as the bedroom was dark. The breakfasts were okay.More
We stayed two nights prior to the eclipse. The hotel was clean, and the room was clean and large enough for us. It would have helped to have another night stand with a lamp, as the bedroom was dark. The breakfasts were okay.MoreShow less
Thank you for experiencing the Eclipse with us and we hope to see you again!
Couldn't be happier with the hotel. Bed was super comfy, rooms are extremely quiet, staff exceptional. We loved the beautiful courtyard.
They also serve a wonderful, filling breakfast.
Hotel was conveniently located.
Close to everything.
Glad you enjoyed your stay with us and hope to see you again!
My family of 6 stayed in one of the two room suites for the long weekend. First the good things: the breakfast spread was good, the size of the suite was good, and the lady who attended breakfast on the first day was helpful and friendly (not true for the other days). Now the rest....in a room with a kitchenette area there should be a trash can that is bigger than one you would find in the bathroom. We were constantly filling up this one foot by one foot by one foot square trash can with our size family. The trim was coming undone from under the counter area and was in the way when navigating in the living space. The master bedroom stayed hot while all of the other rooms froze. I am glad that we did not need to utilize the kitchen items but once during our stay because there were only 3 forks. I mistakenly left some cash one the bathroom counter which was gone when we got back that day. Not sure if the housekeeping thought it was a tip but it was gone. Otherwise it was a decent older property.
We appreciate you taking the time to share your hotel stay with us. Were delighted that you found the 2-bedroom suite to be a good size for your family and the breakfast to be good. I apologize for the issues mentioned, trash can size and the trim under the cabinet and for any misunderstanding regarding the left money in the room. We hope to see you again.
Unfriendly, untrained staff. Failed to clean the room. Rarely anyone at the front desk to ask for help. Food just average, at best. Close to the airport but far from the city. Just not a good experience.
We appreciate you taking the time to share your experience with us and I apologize that you found our staff to be unfriendly and your room not cleaned. We have addressed these issues and hope that when in the area you will stay with us again.
We stayed here on the weekend preceding the eclipse. The hotel was full but did not feel overcrowded. The staff were all welcoming and pleasant. The room was clean and comfortable. We had a maintenance concern (the hinges were coming loose on bathroom door, and it was hard to close) and this was promptly addressed.
The breakfast was excellent; my husband is quite picky about his breakfast foods and he declared it was very good for a hotel breakfast.
Our only complaint was that the air conditioning system was quite noisy, but even that is okay if you don't mind white noise when sleeping.
I would certainly stay here again.
Were glad you could experience the Eclipse with us and you found our staff to be welcoming and pleasant. We hope to see you again!
I prefer to stay at this hotel due to its close proximity to the airport and the organization that I do business with when I travel to KC. But in addition, the facilities are excellent with clean and spacious rooms, free Internet, shuttle services, breakfast, and evening socials. It is my preferred choice when traveling to the area.
We are delighted that our location is great for you and you find our facilitie to be excellent with our clean and spacious rooms. We can't wait to see you again.